You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone has died and won’t start

My iPhone 14 pro max has suddenly died and won’t turn on

iPhone 14 Pro Max

Posted on Dec 15, 2022 6:27 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2022 6:31 AM

Try a "forced" restart of your device, using these instructions:--> Force restart iPhone


If the issue persists, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

Since your device is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:


1 reply
Question marked as Top-ranking reply

Dec 15, 2022 6:31 AM in response to roshnip3101

Try a "forced" restart of your device, using these instructions:--> Force restart iPhone


If the issue persists, it might be a hardware (battery? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

Since your device is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:


My phone has died and won’t start

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.