Can't play DVDs/CDs on 2020 Macbook Air
I am trying to use the Apple external CD and DVD player on my 2020 Macbook Air. It is not appearing as being connected. It works fine on my older Macbook Air.
When I looked for the CD and DVDs icon in systems preferences I got this message
You can’t open the “CDs & DVDs” settings pane because it is not available to you at this time.
What is going on? I've searched but it seems like none else has had this problem.