Just got iPhone 14 — can’t text android phones in group texts

I just got an iPhone 14 and now I cannot text to groups (on Message app) that include an android user.


NOTE: I CAN text to an android user one-on-one/solo/directly, though.


I have checked that the person’s number is not blocked. I have checked that SMS, MMS and group messaging are all toggled ON. iMessage is also toggled ON. (Though I have tried it off and it still doesn’t work to send the group text.)


is this a Verizon thing? Thanks for any advice!

iPhone 14 Pro

Posted on Dec 17, 2022 5:11 AM

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Posted on Dec 29, 2022 5:25 AM

So after a while, this fix worked for me. Might give it a try.


Log in to your Verizon account. Select "Account" at the top of the screen-"My Plan"-"Blocks." After selecting the appropriate line, select "block services"- then toggle on "block picture and video messaging." After saving, wait a minute or two then toggle it back to off. After everything saves, a phone restart may or may not be necessary.


This is after you verify that MMS Messaging and Group Messaging are toggled on in your iphone Messages settings.


This seems to reprovision sms/mms without having to call in.

109 replies

Jan 27, 2023 9:13 AM in response to WholeSelf5

I have a business wireless account with Verizon, so I don't have same homescreen that you are describing in your solution (Select "Account" at the top of the screen-"My Plan"-"Blocks." After selecting the appropriate line, select "block services"- then toggle on "block picture and video messaging." ) This is what mine looks like, and I don't see Block Services anywhere. Any suggestions? It's driving me crazy!! Thanks in advance!

Mar 1, 2023 7:42 AM in response to WholeSelf5

I am having this same issue although I have an iPhone 11 Pro Max with iOS 16.2. My carrier is Xfinity and I cannot see an option for doing the above mentioned fix. I was able to text on Feb. 7th with 17 contacts, and 2 were android users...they received the message. They have not received my latest found of texts in a new group of 23 contacts. Is there a contact limit for group texts? Why are they not getting the texts??? Help!


Mar 20, 2023 1:49 PM in response to Lawrence Finch

I can send single texts the problem is when I group chat with android user. I also did all the checks and it still happening. So, I’m not so sure that it’s only iPhone 14 users. Maybe it’s something with the last eat update that’s causing this issue as it never happy before and I had my phone for almost a year and I’ve had two other iPhones different models before this and no issues.

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Just got iPhone 14 — can’t text android phones in group texts

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