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WholeSelf5 Author

Level 1

28 points

Just got iPhone 14 — can’t text android phones in group texts

I just got an iPhone 14 and now I cannot text to groups (on Message app) that include an android user.

NOTE: I CAN text to an android user one-on-one/solo/directly, though.

I have checked that the person’s number is not blocked. I have checked that SMS, MMS and group messaging are all toggled ON. iMessage is also toggled ON. (Though I have tried it off and it still doesn’t work to send the group text.)

is this a Verizon thing? Thanks for any advice!

iPhone 14 Pro

Posted on Dec 17, 2022 5:11 AM

Top-ranking reply

Laner84

Level 1

41 points

Posted on Dec 29, 2022 5:25 AM

So after a while, this fix worked for me. Might give it a try.

Log in to your Verizon account. Select "Account" at the top of the screen-"My Plan"-"Blocks." After selecting the appropriate line, select "block services"- then toggle on "block picture and video messaging." After saving, wait a minute or two then toggle it back to off. After everything saves, a phone restart may or may not be necessary.

This is after you verify that MMS Messaging and Group Messaging are toggled on in your iphone Messages settings.

This seems to reprovision sms/mms without having to call in.

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Similar questions

109 replies

Dec 20, 2022 7:19 PM in response to WholeSelf5

I am also having the same issue. I hope Apple fixes this soon. I switched to TMobile and purchased the 14 Plus and I am having several issues with the eSIM and coverage.

Dec 21, 2022 3:45 PM in response to WholeSelf5

Me too. What is going on Apple?? Group texting with non-iphone users is not working. Mine is a iPhone 14 just turned it on today.

Dec 21, 2022 3:46 PM in response to mblanchette2010

Oh yeah and I am Verizon user too.

PagAmy

Level 1

8 points

Dec 22, 2022 9:52 AM in response to WholeSelf5

Same issue here. Checked all the setting and reset my phone and still not working.

WholeSelf5 Author

Level 1

28 points

Dec 29, 2022 6:41 AM in response to Laner84

Not sure how you ever got to that solution on your own, but I am super happy you did. Here’s to the Apple community! And happy new year.

H_Beeker

Level 1

8 points

Dec 29, 2022 6:45 AM in response to Laner84

Yay! This worked for me as well! Was going to take a trip to the Verizon store, so saved me some time! Thanks a bunch @laner84!

Dec 29, 2022 7:40 AM in response to Laner84

Ugh! It’s not working for me!!! Do I need to turn on all the “blocks”?

Dec 29, 2022 8:20 AM in response to Kristiej3

It just worked! Yahoo!!

Flvick1

Level 1

12 points

Dec 29, 2022 9:42 AM in response to WholeSelf5

I’m having the same issue. I’m in the Verizon app but I can’t find blocks. Where do I go for that?

Laner84

Level 1

41 points

Dec 29, 2022 10:15 AM in response to Flvick1

I'm not sure where it is on the app, but I was able to locate it on the Verizon Wireless home page.

Dec 29, 2022 12:08 PM in response to Laner84

thank u thank u thank u! This worked for me! I tried everything but this solution did it!

Katflan9

Level 1

8 points

Dec 30, 2022 9:06 PM in response to Laner84

Laner84: Thank you. Seriously. I’ve been trying to fix this problem since Christmas. Super appreciate you!!!

asettich

Level 1

8 points

Dec 31, 2022 1:53 PM in response to Laner84

Thank you!! Thank you!! This fix worked on the first try.

Dec 31, 2022 4:22 PM in response to asettich

This worked for me too!! Thank you so much!!

Jan 1, 2023 5:53 AM in response to Laner84

That totally helped! I have been trying to troubleshoot this for weeks and Verizon was not helpful at all. Thank you SO MUCH!!!! 🎉🥳🎉🥳🎉

Just got iPhone 14 — can’t text android phones in group texts