Just got iPhone 14 — can’t text android phones in group texts

I just got an iPhone 14 and now I cannot text to groups (on Message app) that include an android user.


NOTE: I CAN text to an android user one-on-one/solo/directly, though.


I have checked that the person’s number is not blocked. I have checked that SMS, MMS and group messaging are all toggled ON. iMessage is also toggled ON. (Though I have tried it off and it still doesn’t work to send the group text.)


is this a Verizon thing? Thanks for any advice!

iPhone 14 Pro

Posted on Dec 17, 2022 5:11 AM

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Posted on Dec 29, 2022 5:25 AM

So after a while, this fix worked for me. Might give it a try.


Log in to your Verizon account. Select "Account" at the top of the screen-"My Plan"-"Blocks." After selecting the appropriate line, select "block services"- then toggle on "block picture and video messaging." After saving, wait a minute or two then toggle it back to off. After everything saves, a phone restart may or may not be necessary.


This is after you verify that MMS Messaging and Group Messaging are toggled on in your iphone Messages settings.


This seems to reprovision sms/mms without having to call in.

109 replies

Dec 29, 2022 7:22 AM in response to Laner84

WOW well done Laner84!! So happy this works for others without going through the phone hassle. Lawrence Finch was spot on with what to say to Verizon people so it was much easier, but still they had to go through their list of things to try. I might have asked a question in this community years ago but so happy I did as well WholeSelf5!!


Happy New Years! Enjoy your iPhones and your friends with androids!!!


Dec 29, 2022 12:26 PM in response to Laner84

Do you think this might be an option to do because since updating on my iOS to 16.1.2 on my 12 Pro Max I no longer can iMessage my self. I know it sounds trivial but for 11 yrs and 11 yrs of saved messages I txt myself just to jot down things if I’m on the phone or someone if telling me something or a link I want to go back to but not save! Hours on with support not to be able to fix it only to end up with each time going back in to my message it went back & forth between iMessage and SMS then just this past week totally went back to SMS when I went to send a video file that would have went through via iMessage but popped up too big. I didn’t realize everything was green going back the several day but just a few messages. I only get iMessage if I am sending myself something through an app or like a pdf file off a website. I get my 14 Pro Max tomorrow just do not want the same thing to happen nor do I want to mess up how this actually started with the update which was it merging duplicate contacts though I kept declining it when it popped up knowing something was going to mess up between my daughter having access to iMessage myself or other family with iPhones through my icloud email. That I figured out on my own with no thanks to support

Jan 2, 2023 7:44 AM in response to WholeSelf5

I switched from Android to iPhone a few days ago and was greatly frustrated to find that I suddenly couldn't send/receive text messages from groups with Android users. After racking my brain through all potential solutions, I thought I had somehow gotten a lemon phone or something...until I found this post. THANK YOU for the share! It totally fixed the issue!

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Just got iPhone 14 — can’t text android phones in group texts

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