Just got iPhone 14 — can’t text android phones in group texts

Has anyone tried this on ATT? I seem to have the same issue but I have ATT and not sure if the fix everyone has worked out for Verizon will work for me. Just thought I’d ask before spending time on hold and/or blindly searching my online account for info.

I ditto the enthusiastic THANK YOU to Laner84 - just took the steps you suggested and FINALLY after two months I can again participate in a group text that includes an Android!! Thank you, thank you, thank you - I despise calling in to Verizon and was contemplating making an Apple store appt but now you’ve given me my day back!!

I switched from Android to iPhone a few days ago and was greatly frustrated to find that I suddenly couldn't send/receive text messages from groups with Android users. After racking my brain through all potential solutions, I thought I had somehow gotten a lemon phone or something...until I found this post. THANK YOU for the share! It totally fixed the issue!

@Laner84 Thanks so much for this solution to a very frustrating problem. I found it by googling while waiting for the Verizon representative to come back to our troubleshooting chat, so I was able to solve the problem before the Verizon rep! With your help of course!

Thank you Laner84, worked for us too. Only difference was to get to blocked content setting I had to go to “devices”, picked the affected phone, then “block specific services” to block and unblock picture and video messaging. I guess my Verizon app is a different version but otherwise it worked thankfully. Thanks again!!!

Kayferr7 wrote:

I tried this too. My blocks (all) on Verizon are already off. I toggled it, just to see. Nope. It’s odd that I get a new iPhone, and now this happeNs on both my new iPhone and same ole iPad. I may have to make a call to Verizon 😩

See the Best Answer at the top of this page.

I have a business wireless account with Verizon, so I don't have same homescreen that you are describing in your solution (Select "Account" at the top of the screen-"My Plan"-"Blocks." After selecting the appropriate line, select "block services"- then toggle on "block picture and video messaging." ) This is what mine looks like, and I don't see Block Services anywhere. Any suggestions? It's driving me crazy!! Thanks in advance!

I am having this same issue although I have an iPhone 11 Pro Max with iOS 16.2. My carrier is Xfinity and I cannot see an option for doing the above mentioned fix. I was able to text on Feb. 7th with 17 contacts, and 2 were android users...they received the message. They have not received my latest found of texts in a new group of 23 contacts. Is there a contact limit for group texts? Why are they not getting the texts??? Help!

There is a contact limit on group texts that include non-iPhone users that is set by the carrier, so you need to ask your carrier what it is. The limit for iPhone users is 31, but mobile carriers have a much lower limit. In addition, you cannot add or remove members of any group that includes non-iPhones.

For large groups you should consider an alternative messaging service: Telegram, Signal, WhatsApp, Skype, Facebook Messenger, Google Meet. Or create an email sharing group at groups.io.

I have the IPhone 13 max pro and having issues with group texts with android users. My phone carrier is with Boost so not sure how useful they will be if I have to call tech support. Anyone have any suggestions.

I can send single texts the problem is when I group chat with android user. I also did all the checks and it still happening. So, I’m not so sure that it’s only iPhone 14 users. Maybe it’s something with the last eat update that’s causing this issue as it never happy before and I had my phone for almost a year and I’ve had two other iPhones different models before this and no issues.

Hi Laner84,

Several months ago you helped me get my iPhone 14 texting again with androids. Unfortunately around March 17 it stopped working. I've tried the reset of "block services" and that got me to where I can text an android or a thread with an android on it, BUT an android can't text me, either individually or on a thread. Such a bummer. Now I have to call again and have them reset the the mms again and yes this is Verizon.

I have an iPhone 11 and my plan is Lycamobile i don’t know what to do cause I have work messages that I can’t get cause of the messages I can’t get cause of the thing that’s going on idk what else to do!

You're welcome! This is actually my first community post. Glad it helped you and hope it saves others some time. I figured this out while waiting forever for a response from Verizon.

@Laner84: Would you like to contribute here→Group messaging - Apple Community