Apple Music not working on cellular…

Hi everyone

firstly, I know this has been asked/answered several times previously…however most of the responses are fairly old and I’ve literally tried everything, but still the issue persists.

whenever I’m in the car (connected to CarPlay) or generally out and about, I go to choose music to listen or ask Siri to play music, and it just sits there, doesn’t play and finally displays either the ‘Not authorised’ or other reason that the song can’t be played….it then moves onto the next song, and can’t play that, so moves on and can’t play that etc etc…

I’ve got an iPhone 13 fully updated to iOS 16.2.

as previously stated, I’ve tried all of the previous solutions (toggle streaming on and off within settings, restart phone (hard and soft), open and close music app etc etc) but nothing has resolved the issue.

for further reference, I’m on Sky Mobile and the problem exists whether I’m on 3, 4 or even 5G…

please help as this is becoming VERY annoying indeed!?!

Oh, Apple Music seems to work fine at home when I’m on WiFi…