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Apple Screen Time app limits not working

I’ve used screen time for my kids to limit time on certain apps. It worked well for years, but now I will set the limits and then they will suddenly disappear after a day or even less. Other settings also get erased including downtime and content restrictions. I have changed the passcode and the kids swear they have not tried to change any settings. This issue started about two months ago. I have updated iOS on all the devices. I have turned screen time off and set up settings again. I have tried setting the limits from my device as well as the individual devices. My kids will spend too much time on their phones without limitations in place and creates repeated bouts of anger for my wife. Please help!


[Re-Titled by Moderator]

iPhone 14

Posted on Dec 19, 2022 6:41 PM

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Posted on Jun 8, 2023 6:25 AM

Apple - You HAVE to fix this!!! This is a safety issue for children. I am pretty close to swapping my whole family to Android because I can't worry that my kids are getting into stuff online that they shouldn't. I know they are accessing things they shouldn't and I have no way of keeping them safe online unless this gets fixed or I just take away their phones. DO BETTER!!!

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368 replies

Jun 12, 2023 6:08 AM in response to Drmorin

Another IPhone user chiming in, I (the parent) have an IPhone 13 Pro max, on iOS 16.5. I have two children using IPhones one using IPhone 8 Plus which uses the latest iOS and works perfectly fine with screen time, never had any issues with this one. However my daughters mobile which is an IPhone 6s which just recently had an update to 15.7.6 which I hoped would fix the screen time reset issue but it did not. The IPhone 6s resets the screen time setting that were set up at random intervals, and have been onto Apple support since April about this issue. I will update when I have any further information, as I am disappointed that Apple has such bugs in their system especially when it comes to protecting our children with parental controls.

Jan 27, 2024 8:59 AM in response to playultm8

Same! It's been about a month. Used to work great. I loved the feature and it's why I got my son and iPhone and not something else. I thought I was going crazy. I kept resetting the restrictions, and I still seem them but he is honest and says nothing is popping up telling him his time is up and he can just continue on. Grrrrr. I also can no longer see the daily usage.

Feb 18, 2024 12:21 AM in response to razmtaz

I bought my kids theirs for Xmas and to start with downtime worked but after a week they just seemed to have time all the time. Googled it and so updated all software still doesn’t work. Sat here this morning and he is sat playing on it despite it telling me on family downtime is on as I have up on the schedule and just tried to turn it off permanently and then give an hour as and when but can’t get them off it. I’m not happy. Have they said they are doing anything about it ??

Mar 27, 2024 4:22 AM in response to Drmorin

Have been noticing this issue for many months and thought it was an isolated problem with our phones. Apparently it is wide spread, clearly an iOS problem that has been going on for years now and APPLE is obviously not ONE BIT concerned with child safety, since many system updates have already come through over these years without a solution to this problem. What a SHAME! And I had bought an iPhone for my daughter specifically because I believed the parental controls were better with the iOS Family settings than with other Android solutions.


Anybody could refer me to a third party downtime / app restriction app that would ACTUALLY work, since clearly Apple is not interested in solving this problem?

Jan 13, 2023 5:44 AM in response to AndiWhitts

Have you tested this and waited for a few days to see if the problem returns?


I'm very hesitant to do this, because ...... well, do I really need to explain this? Erasing all settings means ALL SETTINGS will be set to default as far as I know. So that means you'll lose screen settings, sounds settings, focus settings, privacy settings, etc... So many things on my phone are not default anymore. I really don't want to go through all settings again to fix one problem.


This is just another way of Apple ignoring the bug. They simply say "start from scratch".

Apple Screen Time app limits not working

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