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Apple Screen Time app limits not working

I’ve used screen time for my kids to limit time on certain apps. It worked well for years, but now I will set the limits and then they will suddenly disappear after a day or even less. Other settings also get erased including downtime and content restrictions. I have changed the passcode and the kids swear they have not tried to change any settings. This issue started about two months ago. I have updated iOS on all the devices. I have turned screen time off and set up settings again. I have tried setting the limits from my device as well as the individual devices. My kids will spend too much time on their phones without limitations in place and creates repeated bouts of anger for my wife. Please help!


[Re-Titled by Moderator]

iPhone 14

Posted on Dec 19, 2022 6:41 PM

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Question marked as Top-ranking reply

Posted on Jun 8, 2023 6:25 AM

Apple - You HAVE to fix this!!! This is a safety issue for children. I am pretty close to swapping my whole family to Android because I can't worry that my kids are getting into stuff online that they shouldn't. I know they are accessing things they shouldn't and I have no way of keeping them safe online unless this gets fixed or I just take away their phones. DO BETTER!!!

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368 replies

May 8, 2024 5:27 PM in response to Drmorin

I was perusing my daughters phone to make sure all the limits were still in place, and they were: 1.5 hours daily for social apps (this includes tictoc) and that the “disable app after limit” function was active.


i go to screen time and I see her usage of tictok for today was almost 5 hours.


she has an up to date OS and it’s still not working

May 19, 2024 6:28 PM in response to craftyminnesotamom

Just to reply to you… I came from Android, (Samsung Tablet) I only purchased an iPad so my child can FaceTime family and friends as well. I work in IT, so I 100% know how to configure software and what I’m doing. When it’s set, it works. Then the settings “disappear” and the iPad reverts back to having full access to everything.


It’s infuriating that the setting’s constantly disappear and my child is accessing the device PAST the set screen time. With my Android when I had set up FamilyLink, I had ZERO issues with this happening. Apple either needs to fix this or we, as parents, need to make a class action suit against them because this is a danger and hazard to our children.

Dec 30, 2023 9:52 AM in response to Drmorin

I am experiencing continued issues with setting a screen limit for my child's ipad. We recently upgraded to a new device but kept his existing apple ID. I've set all apps to a time limit - sometimes when that time limit is reached *some* of the apps get blocked while others are available (even when I've set the limit to All Apps & Categories).


We are experiencing a particular issue with Roblox. When I try to set a time limit for this app specfically, it simply doesn't work. i.e. I'll set up 3 minutes screen limit for roblox, go onto the app and after 3 minutes you can continue playing. The screen limit is just not working.


I was alerted to the issue when the kids spent a couple of days with their grandparents and my son racked up 5 hours a day on roblox despite having a 1 hour limit set.


I am tech savvy, and have been through all of the suggested fixes published on this thread and elsewhere online. This is not good enough. A key feature of Apple's brand marketing is around trust - I cannot trust this buggy software which used to work fine. I'm clearly not the only one.

Jun 20, 2023 10:22 AM in response to Drmorin

The fact that this solution requires resetting the device is a complete failure on Apple for a very important feature that families rely on for raising children with phones—pathetic priority for a company we trust with so much. I'm sick of this, screetime has been a buggy garbage since it was introduced many years ago. Hire a real engineer to work on this please.

May 1, 2024 12:32 PM in response to max0207

For me, I've been locking my kid's phone in my safe every night and checking it again the next morning and every time the settings have changed. He has no other devices so he does not have my password. I've even taken screen shots of what the Screen Time settings looked like the night before and what they looked like the next morning to make doubly sure they changed and they did. When I open his phone after having it locked up all night, some or all of the settings have changed themselves. And I can go into his phone, open Screen Time and change any setting I want even though I have it set to NOT allow that. His phone should prompt for a password (mine) in order to do anything in Screen Time. But it doesn't. I've spent hours and hours on the phone with Apple Support, logging out of both of our Apple accounts, logging back in, changing my Apple password, changing his password, making sure both our phones are updated and on the same iOS version number, but nothing has stopped this issue. It's insane that Apple does not care to fix this.

Dec 9, 2023 2:07 PM in response to Drmorin

This is an ongoing problem even with the newest version of iOS 17. This is seemingly purposeful now. Like Apple doesn’t want to fix this bug. How many engineers/coders/programmers do you have? And you can’t fix this? There’s been absolutely no progress on this ongoing problem. Screen Time App Limits continually disappear on a daily basis.

Mar 27, 2024 4:22 AM in response to Drmorin

Have been noticing this issue for many months and thought it was an isolated problem with our phones. Apparently it is wide spread, clearly an iOS problem that has been going on for years now and APPLE is obviously not ONE BIT concerned with child safety, since many system updates have already come through over these years without a solution to this problem. What a SHAME! And I had bought an iPhone for my daughter specifically because I believed the parental controls were better with the iOS Family settings than with other Android solutions.


Anybody could refer me to a third party downtime / app restriction app that would ACTUALLY work, since clearly Apple is not interested in solving this problem?

Apple Screen Time app limits not working

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