Apple Screen Time app limits not working

I’ve used screen time for my kids to limit time on certain apps. It worked well for years, but now I will set the limits and then they will suddenly disappear after a day or even less. Other settings also get erased including downtime and content restrictions. I have changed the passcode and the kids swear they have not tried to change any settings. This issue started about two months ago. I have updated iOS on all the devices. I have turned screen time off and set up settings again. I have tried setting the limits from my device as well as the individual devices. My kids will spend too much time on their phones without limitations in place and creates repeated bouts of anger for my wife. Please help!


[Re-Titled by Moderator]

iPhone 14

Posted on Dec 19, 2022 6:41 PM

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Posted on Jan 13, 2023 5:15 AM

I’ve contacted apple and the problem is resolved by doing the below steps:


  1. Turn off screen time for the device that is needing to be blocked for downtime (childs device)
  2. Make sure all pictures have synced with iCloud or they will be lost (scroll to bottom of photos app to check if any pending) sign out of iCloud on all devices that can either approve screen time requests or have screen time limitations (child and parents)
  3. reset the same devices (not erase content, just reset all settings by going to settings > transfer or reset iPhone > reset > reset all settings)
  4. sign back in to iCloud on all devices
  5. turn screen time back on and set downtime limits
  6. everything should be working normally now and stay as is

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368 replies

Jan 13, 2023 6:01 AM in response to leprousfan

No I have not tested it. Apple lost years worth of health data once. Too many people have the problem. It can’t just be our devices. Apple needs to find a fix. I have tried removing screen time from all devices, shutting all devices down, then restarting devices, and setting screen time up again. Typically this has worked in the past with any issues. Not this time. I feel like I’ve done that 100 times since iOS 16 to no avail.

Jan 20, 2023 11:22 AM in response to AndiWhitts

I feel bad that I’ve been taking my kid’s phone because I thought she was repeatedly overriding screen time somehow (there are lots if ways). 🤦‍♀️


She puts up a fight when I take it.

  1. I let her know that she can hand it to me and get it back when I’m done or I will physically take it from her and she won’t get it back for x # days.
  2. I take it when she’s asleep.
  3. She has the option of giving me the phone or paying for her own service.

Good luck! It’s near panic attack response when I take it away. So dramatic, but

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Apple Screen Time app limits not working

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