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User profile for user: paulasta
paulasta Author
User level: Level 1
5 points

Whatsapp Backup

I am unable to backup my whatsapp chat on icloud. It's just showing "preparing" for last one hour.

how can I fix it?

Posted on Dec 20, 2022 6:02 PM

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User profile for user: paulasta
paulasta Author
User level: Level 1
5 points

Posted on Dec 20, 2022 9:01 PM

I'm not doing it for the first time. Actually I was facing issues while taking backup of my whatsapp chats. Therefore I deleted the previous chat backup data from icloud & tried to take a fresh backup. But I'm facing the same issue again and again.

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User profile for user: Zarvox
Zarvox
User level: Level 2
198 points

Jan 5, 2023 7:23 AM in response to paulasta

Same here. Last successful backup was last Saturday, 31/12/2022.


I've tried all the workarounds I've found searching to no avail. ie: https://forums.macrumors.com/threads/whatsapp-stuck-on-preparing-backup.2375807/?post=31850082#post-31850082


I started a chat with Apple Support which went offline while I was explaining details of the issue - NOT the way to go, Apple Support"!

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Whatsapp Backup

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