Confirm MacBook Pro Password - my password isn't accepted

Since upgrading to Ventura 13.1 on my Intel i5 2018 MacBook Pro, I'm asked to confirm my Password so I can still use iCloud. After multiple reboots, the password I use to unlock my MacBook isn't accepted during the passcode confirmation process.

"Confirm your MacBook Pro passcode to keep using iCloud. This passcode also protects access to data stored in iCloud."

I enter my MacBook passcode and the window shakes "no". What am I doing wrong?

MacBook Pro 13″, macOS 13.1

Posted on Dec 22, 2022 5:53 AM

Top-ranking reply

skitch82

Level 1

9 points

Posted on Jan 1, 2023 2:28 PM

I had the same issue after upgrading to Ventura 13.1! got the notice and the little message at the top of Settings. I tried my iCloud password - shakes no. I tried the password I use when I restart my MacBook - shakes no. Restarting didn't work.

I logged into iCloud from Safari using my fingerprint password. Then I logged out and logged back in to iCloud, but manually typed my iCloud password. This time I got a notice that a new device was trying to log into my iCloud account and got 6 digit security code. I entered that and told system to trust this device.

When I went back to settings and clicked on the "confirm your MacBook password" message, I was able to type in my iCloud password and after a couple seconds, the alert cleared.

Hope this is helpful

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Confirm MacBook Pro Password not working Hello, my Macbook Pro (13-inch, M2, 2022) with macOS Monterey 12.6 asks me the following in System Preferences, Apple ID: "Confirm Macbook Pro Password - To continue using iCloud, confirm your MacBook Pro password." (See attached Screenshot 1) When i click on "Continue" a window opens where i have to continue again (see attached Screenshot 2) - then a little blank window appears and closes instantly, so that i cannot do anything. (See attached Screenshot 3) Steps already taken: Restart of the computer Signing in and out of iCloud multiple times A Screen recording of the problem would be available. Any help would be appreciated, thank you!
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27 replies

ozRob

Level 1

46 points

Jan 19, 2023 6:11 PM in response to francoisfromtheblock

I have the same issue. I tried the solution from @skitch82, however it didn't work.

I get a message to enter the password for <MacBook Pro name>, "which is not this MacBook Pro". But the name it shows me is the name of the MacBook Pro that the message is displayed on.

This is seriously annoying as I use iCloud to share data between devices. Now I don't know if access will be randomly blocked because of some issue with passwords.

Jan 23, 2023 1:53 PM in response to skitch82

This worked!!!!!

I've been trying to get rid of that notification for months. Apparently, the issue is for Chrome users; since we don't use Safari, there is a synchronization problem with the Apple ID.

Thanks @Skitch82

Feb 28, 2023 11:29 AM in response to bmeitzner

Are you sure? I don't use Chrome and don't have it installed and it happened to me. I use Safari and have Safari Technology Preview also installed. Tried what Skitch82 said and it worked. First time. How do you know it's only a Chrome issue?

Redinma

Level 1

8 points

Dec 23, 2022 6:15 AM in response to francoisfromtheblock

I also have this issue after upgrading to Ventura 13.1 on my 2020 M1 MacBook Pro. Rebooting does not resolve.

Jan 13, 2023 5:46 AM in response to skitch82

This worked for me!

koosolek

Level 1

12 points

Jan 18, 2023 3:44 AM in response to francoisfromtheblock

After rejecting my computer password for ~4 days it now today accepted it. Interesting UX.

ChrisArr

Level 1

8 points

Feb 4, 2023 9:51 AM in response to francoisfromtheblock

Bailey H

Level 1

8 points

Feb 7, 2023 4:24 PM in response to francoisfromtheblock

I have tried all of the solutions posted and still having this issue! It is beyond frustrating! Please help!

ozRob

Level 1

46 points

Feb 7, 2023 6:16 PM in response to ChrisArr

How? Did it just go away one day?

Bailey H

Level 1

8 points

Feb 9, 2023 4:10 PM in response to bmeitzner

did you have to log out and restart the computer?

Bailey H

Level 1

8 points

Feb 21, 2023 4:09 PM in response to bmeitzner

Got the message to disappear for about a week and it just now came back. This has been the most annoying thing EVER

Mar 13, 2023 7:06 AM in response to francoisfromtheblock

i do not use icloud and never will so i like to eliminate that stupid notification

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Confirm MacBook Pro Password - my password isn't accepted