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Apple TV thumbnails of purchased shows are not showing up.

Does anyone know why after the most recent iOS update my thumbnails for the episodes of the shows I’ve purchased through iTunes aren’t populating in the Apple TV app under the library tab?

iPhone 14 Pro

Posted on Dec 22, 2022 6:48 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2022 3:50 PM

Hi True_Breed,


For help with thumbnails showing on your iPhone, test the steps below for a normal restart of your iPhone. Restart your iPhone


"How to restart your iPhone X, 11, 12, 13, or later

  1. Press and hold either volume button and the side button until the power-off slider appears.
  2. The volume button is located on the left side of the device, and the side button is located on the right
  3. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  4. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."



If the issue continues, test loading the content on a different network. Connect to Wi-Fi on your iPhone, iPad, or iPod touch


Cheers.


41 replies

Apple TV thumbnails of purchased shows are not showing up.

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