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User profile for user: geof3
geof3 Author
User level: Level 1
4 points

First Generation Ipad Mini Unable to join network

My first generation Ipad mini has stopped connecting to my Xfinity wifi. I see the available connection in the network list, I can choose it and I get the password request, but when I enter the password I receive a "Unable to join network" message.


I have tried the following:

Restarted the router

Restarted the iPad

Turned off and on the wifi on the iPad

"Forgot" the network and tried to re-connect

Reset the network on the iPad

Stood less than a foot away from the router and tried all the above


Any other suggestions as to why I cannot connect? Other devices are fine when connecting to the wifi.


Thank you in advance.




iPad mini Wi-Fi

Posted on Dec 22, 2022 9:57 AM

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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
283,210 points

Posted on Dec 22, 2022 10:07 AM

Your WiFi Router may be using WiFi security settings that are unsupported by your older model iPad.


Check your Router security settings; if using WPA3, your iPad mini will not connect. Instead of WPA3, enable WPA2 AES-PSK


Both your Router and client devices can only operate together at the lowest common denominator.

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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
283,210 points

Dec 22, 2022 10:07 AM in response to geof3

Your WiFi Router may be using WiFi security settings that are unsupported by your older model iPad.


Check your Router security settings; if using WPA3, your iPad mini will not connect. Instead of WPA3, enable WPA2 AES-PSK


Both your Router and client devices can only operate together at the lowest common denominator.

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First Generation Ipad Mini Unable to join network

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