black friday iPhone special problem

hi sorry my first message was a little angry, so trying again.


so apple ran a Black Friday special on iPhones, including 13mini, which I bought. I am being told I am ineligible for the $5o gift card due to 'activating through carrier'... sorry can someone at apple shed some light on this please. 1)how else would I activate 2)was there a choice online when I checked out and paid? 3)why would apple run this special this way-i'm fairly certain most of us had no idea our phone was not included. thanks.

iPhone 13 Mini

Posted on Dec 23, 2022 9:12 AM

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Posted on Dec 23, 2022 12:44 PM

no was from apple. I did get more info from apple -there were four choices at the end of purchase. choosing your carrier or no carrier. what was not listed on that page was that the 4th choice was the one to pick for rebate. I don't really see a distinction between activating that moment or ten minutes later after the purchase was complete.


I made my case to apple and I did get a manager who agreed that it was not the most clear way to present this. we came to an equitable solution. best to be aware in the future. thanks to all.

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Question marked as Top-ranking reply

Dec 23, 2022 12:44 PM in response to KiltedTim

no was from apple. I did get more info from apple -there were four choices at the end of purchase. choosing your carrier or no carrier. what was not listed on that page was that the 4th choice was the one to pick for rebate. I don't really see a distinction between activating that moment or ten minutes later after the purchase was complete.


I made my case to apple and I did get a manager who agreed that it was not the most clear way to present this. we came to an equitable solution. best to be aware in the future. thanks to all.

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black friday iPhone special problem

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