Unable to set up Child account because of error "Invalid Phone Number"

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Unable to set up Child account because of error "Invalid Phone Number"

Hello:

"Santa Clause" brought an iPad Gen 9 to my kid. I am trying to create a kid's apple app store account using the path in my iphone: "Settings > "Family Sharing" > "Invite Family Create Child Account" . After I put every detail as it is, date of birth, confirm that I'm an adult buy setting up my Debit/credit Card, and go through the painful long process, I get an error message "Your Phone Number is Invalid" I hace tried my correct phone number, and also my wife's phone number and I cannot get thos resolved. Is Super frustrating. Can I get help for this please?

iPhone 11, iOS 15

Posted on Dec 25, 2022 6:32 AM

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Answer 1

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SnickZ.

Community Specialist

Dec 27, 2022 7:57 AM in response to Elgranchobi

Hello Elgranchobi,

It sounds like you’re getting an error when trying to create an Apple ID for your child. We'd like to help.

Family Sharing and Apple ID for your child - Apple Support -- Double-check the steps in this article to ensure you’re creating an Apple ID for your child correctly.

If you are, we have a couple of things to check/try.

Change your Apple ID country or region - Apple Support -- Make sure your Apple ID country/region is correct and the child's account is set to the same one.

Payment methods that you can use with your Apple ID - Apple Support -- Make sure that the payment method attached to your Apple ID is allowed for your country/region.

If you have another phone number you can provide, manually enter a different number by choosing the option titled, "Use a Different Number for [name]".

Should the issue persist, you’ll want to contact Apple Support to look into this issue further with you: Get Support

Thank you for using Apple Support Communities.

Take care!

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Unable to set up Child account because of error "Invalid Phone Number"

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