brand new airpod pros are glitchy and only work one at a time.
my brand new airpods pro’s that i got today are very glitchy. at first i thought it was because i was far away from my phone, but i realized that wasn’t the problem. they work just fine when i only have one in, but when i have both in, only one of them will work and the audio will be glitchy or just entirely stop on the other. at times, both will play clearly but most of the time i can’t listen to anything without them glitching/turning off. i thought they might be too big for my ears, because things like the noise cancelling feature wouldn’t work, saying that they had to both be in for it work but i’m not sure. i tried charging them, restarting them, forgetting them from my phone, restarting my phone, and more, but nothing worked. btw, the light on the charging case is always an amber red even when fully charged so maybe that could mean something?? i don’t know but i’m really upset, as this is my first pair of airpods and they don’t work!
next to your AirPods, tap Forget This Device, then tap again to confirm.