Mail does not include body of message

In Ventura, many Mail messages will not display the body of the message. Some do, some don't.

MacBook Pro

Posted on Dec 28, 2022 6:54 AM

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Question marked as Top-ranking reply

Posted on Dec 28, 2022 7:38 AM

swaback wrote:

In Ventura, many Mail messages will not display the body of the message. Some do, some don't.


Open mail app select Mail>Settings>Privacy disable:

“Protect Mail Activity”

“Hide IP address”

“Block all remote content”


compare your results and report back.


ref: —Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support




If no resolve see:


—if you are using Hide My email—try disabling this feature if no resolve and compare your results...

Set up and use Hide My Email in iCloud+ on all your devices - Apple Support


—if you are using iCloud Private Relay on Mac - Apple Support try disabling this feature if no resolve and compare your results...

Use iCloud Private Relay on Mac - Apple Support




20 replies
Question marked as Top-ranking reply

Dec 28, 2022 7:38 AM in response to swaback

swaback wrote:

In Ventura, many Mail messages will not display the body of the message. Some do, some don't.


Open mail app select Mail>Settings>Privacy disable:

“Protect Mail Activity”

“Hide IP address”

“Block all remote content”


compare your results and report back.


ref: —Mail Privacy Protection on Mac - Apple Support

Use Mail Privacy Protection on Mac - Apple Support




If no resolve see:


—if you are using Hide My email—try disabling this feature if no resolve and compare your results...

Set up and use Hide My Email in iCloud+ on all your devices - Apple Support


—if you are using iCloud Private Relay on Mac - Apple Support try disabling this feature if no resolve and compare your results...

Use iCloud Private Relay on Mac - Apple Support




Apr 3, 2023 8:06 AM in response to swaback

Issue: “mail has no content”


This is not the easiest fix but the only one that worked for me (should work for either Monterey or Ventura):


 After trying every suggestion, I finally (as a last resort) booted into recovery, erased my drive and reinstalled the OS (Monterey, 12.6.3).  I then migrated my files, apps, etc. from my TM backup.  This fixed the mail issue.  I tested this for the last 7 days (150 emails) and the mail is rock solid.  I’m guessing somewhere along the way after some OS security update the issue started. 


NOTE:  Before reinstalling the OS I tried updating to Ventura but the issue continued.  I also tried just reinstalling the OS not touching the data volume but that did not work.  I had to erase the drive and start over.

Apr 8, 2023 1:18 PM in response to swaback

Someone here suggested a solution that worked for me. I erased my computer from booting into the safe mode. Installed Ventura (I had really wanted to reinstall Monterrey which I was currently running). Then restored from my Time Machine back up. I had a few upgrade issues with some apps that I use because I was now running Ventura. But my email problem went away. The only other issue I had was that the folders and files in my sidebar had to be deleted and then readded. Not too much of a headache. Took about 10 min.

Jan 19, 2023 1:03 PM in response to swaback

I updated the OS and tried the settings suggested:


Open mail app select Mail>Settings>Privacy disable:

“Protect Mail Activity”

“Hide IP address”

“Block all remote content”


without success.


The messages affected are often alerts from my bank or credit card company so they are not spam. The problem first appeared with Ventura 13.0.1 and continues with 13.1.


This is serious to me. Is it to Apple?

Dec 28, 2022 9:23 AM in response to etresoft

No, they are not spam. I subscribe to the New York Times newsletter and the American Express email is a report I get when a new charge has been made to my account and that is a selection I have made. This problem has only begun very recently. These emails display correctly on my iPhone and iPad. Problem is in Ventura OS on Mac.

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Mail does not include body of message

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