I'm unable to send emails from my iPad

Question

Level 1

4 points

I'm unable to send emails from my iPad

I’ve spoken to some of the Apple supporters a few days ago about this email issue. Whenever I’m sending an email, my sent email goes to my Outbox for only a second and then it disappears and I then I get no response at all.

I’ve been trying to fix this by doing these things:

1) Signing out of my email account and logging back in. I tried that and that and that didn’t work.

2) I sent an email to myself test by using To or CC, and that didn’t work.

An Apple supporter told me, “If the email stays in the outbox folder, then there is an issue with the email preventing it from sending correctly.” What kind of issue are we talking about here?

I think this issue serious issue that my Mail app has had to encounter.

Is there a way to fix this problem?

Thank you!

[Re-Titled by Moderator]

iPad, iPadOS 16

Posted on Dec 29, 2022 9:06 PM

Reply

Answer 1

Top-ranking reply

LotusPilot

Community+ 2025

Level 10

301,532 points

Dec 30, 2022 10:24 AM in response to ATA728

Start with initial fault finding:

What happens when you try to receive or send email? Do you see any errors - and if so, what do you see?

If email is failing to send or receive, you are likely to see indicative errors at the bottom of the mail sidebar - the wording of the error usually providing sufficient information to determine the nature of the problem.

Deleting and re-adding your email account is sometimes the easiest way to resolve a problem with a specific Mail account. After deleting the account, perform a forced restart before re-adding the email account to your iPad.

Delete account:

Settings > Mail > Accounts > [Your Mail Account] > Delete Account

Force restart the iPad:

Force restart iPad - Apple Support

Add Mail Account:

Settings > Mail > Add Account

Reply

Answer 2

babowa

Level 9

78,556 points

Dec 29, 2022 9:49 PM in response to ATA728

Have you contacted your internet service provider to make sure that you are connected and have the Mail app set up correctly? That is possibly the problem if you cannot send a test email to yourself. Have you run the connection doctor on the Mail app?

Out of curiosity: what is an Apple supporter?

Reply

I'm unable to send emails from my iPad

Similar questions