How to remove "Ask you" Notification on Mac

I started to see notifications sliding in and out from the top right corner of my iMac two days.

The notifications have the setting wheel icon followed by "ask you", "gmail is hacked", etc.

Look like my iMac is finally infected after having been using iMac for almost 20 years!

So, how do I deal with this?


[Re-titled by Moderator]

iMac 27″

Posted on Dec 30, 2022 10:18 AM

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Posted on Mar 16, 2023 5:03 PM

Hopefully you fixed it by now. This results from a web site that you inadvertently gave permission to send notifications. It seems to persist even after safari and Mac restarts, software updates, etc. It's easy to get rid of if you know where to look. In Safari, click the Safari menu and select "Settings..." Click on the little globe icon labeled "Websites" On the left side of the box, scroll down until you see "Notifications" and click it. On the right you will see icons of websites for which you are allowing notifications. One of them will have the settings wheel and no name listed. Select it and hit the remove button below. Poof gone.

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Question marked as Top-ranking reply

Mar 16, 2023 5:03 PM in response to lilianfromvancouver

Hopefully you fixed it by now. This results from a web site that you inadvertently gave permission to send notifications. It seems to persist even after safari and Mac restarts, software updates, etc. It's easy to get rid of if you know where to look. In Safari, click the Safari menu and select "Settings..." Click on the little globe icon labeled "Websites" On the left side of the box, scroll down until you see "Notifications" and click it. On the right you will see icons of websites for which you are allowing notifications. One of them will have the settings wheel and no name listed. Select it and hit the remove button below. Poof gone.

Apr 30, 2023 2:32 PM in response to capyboppy

This thread and many others are confusing the "layman" ... everyone keeps saying click "Preferences" under Safari. Well preferences no longer exist under Safari ... it's now called "Settings".


With Safari open, click Safari at top left, then click Settings... slide over to the Websites icon at the top, when the drop down menu opens ... scroll down to Notifications. This is where the offending "ask you"malware lives.


Once you delete "ask you" from here, it will also disappear from the Apple Icon/SystemSettings/Notifications/Applications Notifications menu. This is the Apple program the clever little buggers exploited to generate the offending banners that keep appearing in the upper right of your screen.


While you are in there ... you might want to delete other programs from generating those annoying banners. Right click (or press the "control button" then click) on any application listed there. A Reset notifications menu pops up, select Reset Notifications (in red) .. Say bye bye to banners generated by that particular application too!

Jan 22, 2024 6:43 AM in response to lilianfromvancouver

It seems that you have accidentally allowed a malicious website to send you notifications via the Notification Center. This is not a virus, but a form of adware that tries to trick you into clicking on fake alerts.


To get rid of these notifications, you need to revoke the permission that you gave to the website. Here are the steps to do that:


  • Open Safari and click on the Safari menu at the top left corner of the screen.
  • Select Preferences ( Settings ) and then click on the Websites icon.
  • On the left side of the window, scroll down and click on Notifications.
  • On the right side, you will see a list of websites that are allowed to send you notifications. Look for the one that has the settings wheel icon and no name, or the name of the website that you visited when you saw the fake human verification pop-up.
  • Select that website and click on the Remove button at the bottom of the window. You can also uncheck the box next to it to turn off the notifications.


This should stop the “Ask You” notifications from appearing on your iMac. For more information on this issue, or to know in detail that why this issue happens you can visit this guide on why ask you notifications appear, how to stop them and how to prevent them from appearing in future.

Jul 20, 2023 8:38 AM in response to dbhanna


Safari menu select Preferences then under the General list select Notifications. In the list of websites remove the icon without a name. (The top one in this example.)



Next select the Privacy icon at the top of the window. Click on the 'Manage Website Data' radio button.

Scroll through the list for the website name "uncyling.com" and remove it.

I restart macOS at this point and reopen Safari.

Jul 20, 2023 8:50 AM in response to zarkmuckerburg

Safari menu select Preferences then under the General list select Notifications. In the list of websites remove the icon without a name. (The top one in this example.)



Next select the Privacy icon at the top of the window. Click on the 'Manage Website Data' radio button.

Scroll through the list for the website name "uncyling.com" and remove it.

I restart macOS at this point and reopen Safari.

Mar 24, 2023 5:24 PM in response to lilianfromvancouver

A full list of notifications on the Mac is found by clicking on the clock on the top right of the screen. I found that Weijing211 suggestion works. However the full route is Safari, Preferences, Websites, Notifications. Then look for the icon that 'ask you' have used in the preferences. In my case it was a dummy version of the Mac System Preferences symbol following by a blank where the website name should be. Then change 'allow' to 'deny' using the blue arrows on the right side of the listing. To check that this has worked look at the Notifications listing again (via clicking on the clock) and they should have disappeared.

Nov 14, 2023 11:49 PM in response to lilianfromvancouver

I got bitten by this yesterday. I recognized it was Ask You from its behavior (and how I got it), but it was not called Ask You in the settings. Instead, it was called "SYSTEM NOTIFICATIONS", and had an icon that looked similar to the one for System Preferences (like a "gear", though with an added small "alert" badge). It was confusing trying to find it, because at first blush, the notifications looked like they were coming from System Preferences. It was only by observing its behavior, and researching it (a Malwarebytes forum discussion on it was very helpful) that I recognized, and found out how to get rid of it:


Go into Safari, go to Settings>Notifications, select it in the list (whatever it's called), and press the Remove button. That solved the problem for me.


Not sure why, but trying to change its setting to Deny (from Allow) caused Safari to lock up. Using Remove did the job.


If you're wondering which notification entry is causing the problem (if it's not called something obvious, like Ask You, as in my case), try going into Notifications in System Preferences, selecting some notification that you're not sure about, and change its setting to None. If that stops the annoying notifications from Ask You from coming on the screen (except when you click on the clock on the far-right side of the menu bar), you've found it. The notification setting for this adware will show up as the same name in Safari's Notifications listing.

Feb 7, 2023 1:30 PM in response to lilianfromvancouver

First, there is no reason to ever install or run any 3rd party "cleaning", "optimizing", "speed-up", anti-virus, VPN or security apps on your Mac.  This documents describe what you need to know and do in order to protect your Mac: Effective defenses against malware and other threats - Apple Community and Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.  


There are no known viruses, i.e. self propagating, for Macs.  There are, however, adware and malware which require the user to install although unwittingly most of the time thru sneaky links, etc.   


Anti Virus developers try to group all types as viruses into their ad campaigns of fear.  They do a poor job of the detecting and isolating the adware and malware.  Since there are no viruses these apps use up a lot of system resources searching for what is non-existent and adversely affect system and app performance.


There is one app, Malwarebytes, which was developed by a long time contributor to these forums and a highly respected member of the computer security community, that is designed solely to seek out adware and known malware and remove it.  The free version is more than adequate for most users.  


Run Malwarebytes, the free version is sufficient for most of us, and see what it finds.



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How to remove "Ask you" Notification on Mac

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