How to remove "Ask you" Notification on Mac

It seems that you have accidentally allowed a malicious website to send you notifications via the Notification Center. This is not a virus, but a form of adware that tries to trick you into clicking on fake alerts.

To get rid of these notifications, you need to revoke the permission that you gave to the website. Here are the steps to do that:

• Open Safari and click on the Safari menu at the top left corner of the screen.
• Select Preferences ( Settings ) and then click on the Websites icon.
• On the left side of the window, scroll down and click on Notifications.
• On the right side, you will see a list of websites that are allowed to send you notifications. Look for the one that has the settings wheel icon and no name, or the name of the website that you visited when you saw the fake human verification pop-up.
• Select that website and click on the Remove button at the bottom of the window. You can also uncheck the box next to it to turn off the notifications.

This should stop the “Ask You” notifications from appearing on your iMac. For more information on this issue, or to know in detail that why this issue happens you can visit this guide on why ask you notifications appear, how to stop them and how to prevent them from appearing in future.

Hopefully you fixed it by now. This results from a web site that you inadvertently gave permission to send notifications. It seems to persist even after safari and Mac restarts, software updates, etc. It's easy to get rid of if you know where to look. In Safari, click the Safari menu and select "Settings..." Click on the little globe icon labeled "Websites" On the left side of the box, scroll down until you see "Notifications" and click it. On the right you will see icons of websites for which you are allowing notifications. One of them will have the settings wheel and no name listed. Select it and hit the remove button below. Poof gone.

Safari menu select Preferences then under the General list select Notifications. In the list of websites remove the icon without a name. (The top one in this example.)

Next select the Privacy icon at the top of the window. Click on the 'Manage Website Data' radio button.

Scroll through the list for the website name "uncyling.com" and remove it.

I restart macOS at this point and reopen Safari.

Yes. This. And for those confused by the foreign language version of the safari settings window, here is what it looks like in English.

Thank you Weijing21 for your post above. Don't know where or when that was installed on my computer, but you helped me get rid of it.

Safari menu select Preferences then under the General list select Notifications. In the list of websites remove the icon without a name. (The top one in this example.)

Next select the Privacy icon at the top of the window. Click on the 'Manage Website Data' radio button.

Scroll through the list for the website name "uncyling.com" and remove it.

I restart macOS at this point and reopen Safari.

Great, thanks for this.

I've been using Mac's for about 40 years and haven't really paid much attention to all the preferences in Safari in the last few years, so this option/setting was a bit new to me.

I'd investigated the general Mac System settings to turn off Notifications per application, but I wasn't aware it was more finely grained in a similar function in Safari itself, so all good really.

Strangely, all of the searches on how to "remove ixisivomer" popups were very complex (and unnecessary) procedures which were really trying to get you to download yet another app to clean your Mac.

Mine has experienced the same situation. And I found the "ask you" notification can be deleted from the notification of Safari (Open Safari-preference- notification: you will notice there is a mystery icon without a name, then that is the one).

First, there is no reason to ever install or run any 3rd party "cleaning", "optimizing", "speed-up", anti-virus, VPN or security apps on your Mac.  This documents describe what you need to know and do in order to protect your Mac: Effective defenses against malware and other threats - Apple Community and Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.  

There are no known viruses, i.e. self propagating, for Macs.  There are, however, adware and malware which require the user to install although unwittingly most of the time thru sneaky links, etc.   

Anti Virus developers try to group all types as viruses into their ad campaigns of fear.  They do a poor job of the detecting and isolating the adware and malware.  Since there are no viruses these apps use up a lot of system resources searching for what is non-existent and adversely affect system and app performance.

There is one app, Malwarebytes, which was developed by a long time contributor to these forums and a highly respected member of the computer security community, that is designed solely to seek out adware and known malware and remove it.  The free version is more than adequate for most users.  

Run Malwarebytes, the free version is sufficient for most of us, and see what it finds.

Hey there, and welcome to Apple Support Communities lilianfromvancouver,

We can certainly understand your concern and are here to help.

We recommend checking out these steps for more information on how to protect your Mac from Malware.

" Protect your Mac from malware

macOS has many features that help protect your Mac and your personal information from malicious software, or malware. One common way malware is distributed is by embedding it in a harmless-looking app.

You can reduce this risk by using software only from reliable sources. Privacy & Security settings allow you to specify the sources of software installed on your Mac.

1. On your Mac, choose Apple menu  > System Settings, then click Privacy & Security  in the sidebar. (You may need to scroll down.)
2. Go to Security, click the pop-up menu next to “Allow applications downloaded from,” then choose the sources from which you’ll allow software to be installed:

• App Store: Allows apps only from the Mac App Store. This is the most secure setting. All the developers of apps in the Mac App Store are identified by Apple, and each app is reviewed before it’s accepted. macOS checks the app before it opens the first time to be certain it hasn’t been modified since the developer shipped it. If there’s ever a problem with an app, Apple removes it from the Mac App Store.
• App Store and identified developers: Allows apps from the Mac App Store and apps from identified developers. Identified developers are registered with Apple and can optionally upload their apps to Apple for a security check. If problems occur with an app, Apple can revoke its authorization. macOS checks the app before it opens the first time to be certain it hasn’t been modified since the developer shipped it.

In addition to apps, other types of files may not be safe. Scripts, web archives, and Java archives have the potential to cause harm to your system. Of course, not all files like this are unsafe, but you should exercise caution when opening any such downloaded file. An alert appears when you first try to open these files. See Open an app by overriding security settings. "

For additional information, check out this link: Protect your Mac from malware - Apple Support

These steps will help ensure your device is working with ease and can fix common issues like the ones you’re experiencing.

Kindest regards!

This thread and many others are confusing the "layman" ... everyone keeps saying click "Preferences" under Safari. Well preferences no longer exist under Safari ... it's now called "Settings".

With Safari open, click Safari at top left, then click Settings... slide over to the Websites icon at the top, when the drop down menu opens ... scroll down to Notifications. This is where the offending "ask you"malware lives.

Once you delete "ask you" from here, it will also disappear from the Apple Icon/SystemSettings/Notifications/Applications Notifications menu. This is the Apple program the clever little buggers exploited to generate the offending banners that keep appearing in the upper right of your screen.

While you are in there ... you might want to delete other programs from generating those annoying banners. Right click (or press the "control button" then click) on any application listed there. A Reset notifications menu pops up, select Reset Notifications (in red) .. Say bye bye to banners generated by that particular application too!

Read Stop unwanted Notifications - Apple Community.

• Go to Safari's Preferences or Settings menu > Websites > Notifications, and remove everything there. Its showing in notifications of macos, but you have to go to safari to remove it

Thank you so much for this, I consider myself fairly tech-savvy, but this is the only useful resolution I have found! I have been trying to fix this for weeks.

Hi, I just did that and I'm still getting the notifications. I went through Safari removed all of the websites to be safe, but I still have this in my settings. (Refer to picture) It says 'ask you' in my settings but I'm not sure how to remove it.

Same here. I have tried all the suggestions listed and its still not gone; nothing irregular showing anywhere. I did read somewhere that there was a command one can do in the Terminal; so I guess it is the next step.