How to remove "Ask you" Notification on Mac

I started to see notifications sliding in and out from the top right corner of my iMac two days.

The notifications have the setting wheel icon followed by "ask you", "gmail is hacked", etc.

Look like my iMac is finally infected after having been using iMac for almost 20 years!

So, how do I deal with this?


[Re-titled by Moderator]

iMac 27″

Posted on Dec 30, 2022 10:18 AM

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Posted on Mar 16, 2023 5:03 PM

Hopefully you fixed it by now. This results from a web site that you inadvertently gave permission to send notifications. It seems to persist even after safari and Mac restarts, software updates, etc. It's easy to get rid of if you know where to look. In Safari, click the Safari menu and select "Settings..." Click on the little globe icon labeled "Websites" On the left side of the box, scroll down until you see "Notifications" and click it. On the right you will see icons of websites for which you are allowing notifications. One of them will have the settings wheel and no name listed. Select it and hit the remove button below. Poof gone.

64 replies

Sep 28, 2023 12:10 PM in response to Old Toad

You have clearly never run out of space on a APFS volume. If you run out of space on APFS you literally cannot delete files, because the APFS equivalent of a superblock must first be journaled to disk and if there is no space to journal it before deleting the files then you cannot delete anything!


In such a situation, if you force restart to recovery mode, then sometimes enough uncommitted files will "go missing" to make it possible to delete something to make enough space to write the journal to allow you to delete more.


The official Apple solution in such a case: use Disk Utility to reformat the drive, losing the entire contents of the drive.


Because of this it can be useful to run a third-party cleaning up to periodically empty trash and remove cache files -- reducing the likelihood that your drive will fill completely.

Oct 13, 2023 1:16 PM in response to lilianfromvancouver

Weijing211

thank you for your easy and effective fix. I've been fighting with ousting this malware for over 3 weeks to no avail.

I came across your solution when I changed the question in my search. I'm migrating to a new Mac and wanted to make sure I wasn't transfering any problems. I can now open the box with my new Mac, I've had it for 2 1/2 weeks. So again thank you very much for your fix, it is greatly appreciated.

Nov 15, 2023 4:54 AM in response to John Galt

@John Galt


Thanks.


The main challenge was finding out just what it was, and where it was hiding. I found a couple articles that described its behavior to a tee. The problem was one had me going on a goose chase trying to find its process in Activity Monitor, and looking in some Library subfolder to find a startup configuration for it. Another talked about it existing in the Applications folder. I don't know whether to fault these articles, because maybe Ask You used to be installed in these other ways, but they were little help to me.

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How to remove "Ask you" Notification on Mac

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