Invalid Date of Birth when creating a new AppleID

Hi boomer,

I don't think the problem is activation lock. I don't think you would even be able to start creating an ID if activation lock was active.

I recommend you contact Apple and ask about that message. While you could check Apple's system status for possible system issues, sometimes "at this time" can be really open ended and a really general error. It's been 18 years sine I created an Apple ID but make sure you're entering the date correctly. Some people mix up the month and day entries.

Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support

I thought it might be because the email address is associated with an existing AppleID,

Apple has yet to make a simple, comprehensive support document about email address re-use but there are many posts on the forums where people have not been able to use an email address for an Apple ID that has previously been used as an apple ID, or possibly not even if it was used for some other purpose such as a rescue email address.

E.g.: This Community Specialist statement: "When you go through deleting an Apple ID, it cannot be used again as an Apple ID"

Can not use deleted apple id email in exi… - Apple Community

If the seller cannot unlock Activation Lock for you, return the iPhone for a refund.

If this was not an as-is sale, and if the seller has disappeared, then contact Amazon about a refund, or seller feedback. Not about unlocking it.

A locked iPhone will never be useful to you.

We can’t help you unlock it. Amazon can’t. Apple won’t. Not here. Only the person holding the Apple ID associated with the Activation Lock.

The All Too Common SAD Reality of Buying a used iPad/iPhone - Apple Community