Hi! I have an apple balance that is funded with gift cards, all of the gift are for " all things apple". I tried to order AirPods Pro 2 but I'm getting "items in your cart are not elgible for this payment. The balance is 328.77 the product is 277.46. My billing address is up to date and my address is correct. is there anything I'm missing?
Hello benkers2010,
Thanks for participating in the Apple Support Communities.
We understand you're looking to make a purchase online, but can't use your Apple Account Balance, right?
If that's correct, we'd recommend working directly with an online Apple Store Specialist so they can help with this in more detail. You can reach out directly for assistance to check into this in more detail, here: Apple Store Online - Apple
Have a great day!
Items in your order are not eligible for this payment method
