Camera facetime crashes

Thanks for posting in the Apple Support Communities Bleun,

This section of the following resource may provide an explanation to what you're encountering:

Use a fast connection to avoid sound quality issues with FaceTime

If your cellular connection or Wi-Fi network runs slowly, or other users stream audio or video on the same Wi-Fi network, you might have these issues:

• Connection alerts or unable to connect

• Choppy video calls

• Black screen

• Dropped calls

Make sure that both you and the person that you call use a fast Wi-Fi or cellular connection. If you use Wi-Fi, FaceTime requires a broadband connection.

If you can't make or receive a FaceTime call on your iPhone or iPad

Try connecting to Wi-Fi if you're not already, or moving closer to the wireless access point to improve signal strength.

We hope this helps!

Thanks for posting in the Apple Support Communities Bleun,

This section of the following resource may provide an explanation to what you're encountering:

Use a fast connection to avoid sound quality issues with FaceTime

If your cellular connection or Wi-Fi network runs slowly, or other users stream audio or video on the same Wi-Fi network, you might have these issues:

• Connection alerts or unable to connect

• Choppy video calls

• Black screen

• Dropped calls

Make sure that both you and the person that you call use a fast Wi-Fi or cellular connection. If you use Wi-Fi, FaceTime requires a broadband connection.

If you can't make or receive a FaceTime call on your iPhone or iPad

Try connecting to Wi-Fi if you're not already, or moving closer to the wireless access point to improve signal strength.

We hope this helps!