You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My camera turns to black on facetime once i start it up.
it doesnt show anymore and looks like it crashes.
on the other end of the phone line they can see me for a bit but after a while that stops two?
anyone an idea to fix this? quite annoying?
MacBook Pro 14″, 12.6
Thanks for posting in the Apple Support Communities Bleun,
This section of the following resource may provide an explanation to what you're encountering:
Use a fast connection to avoid sound quality issues with FaceTime
If your cellular connection or Wi-Fi network runs slowly, or other users stream audio or video on the same Wi-Fi network, you might have these issues:
• Connection alerts or unable to connect
• Choppy video calls
• Black screen
• Dropped calls
Make sure that both you and the person that you call use a fast Wi-Fi or cellular connection. If you use Wi-Fi, FaceTime requires a broadband connection.
If you can't make or receive a FaceTime call on your iPhone or iPad
Try connecting to Wi-Fi if you're not already, or moving closer to the wireless access point to improve signal strength.
We hope this helps!
Thanks for posting in the Apple Support Communities Bleun,
This section of the following resource may provide an explanation to what you're encountering:
Use a fast connection to avoid sound quality issues with FaceTime
If your cellular connection or Wi-Fi network runs slowly, or other users stream audio or video on the same Wi-Fi network, you might have these issues:
• Connection alerts or unable to connect
• Choppy video calls
• Black screen
• Dropped calls
Make sure that both you and the person that you call use a fast Wi-Fi or cellular connection. If you use Wi-Fi, FaceTime requires a broadband connection.
If you can't make or receive a FaceTime call on your iPhone or iPad
Try connecting to Wi-Fi if you're not already, or moving closer to the wireless access point to improve signal strength.
We hope this helps!
Thats not really helpfull :) have you tried turning it of and on again.
its a software problem..
its resolved by updating to the newest os.
thanks anyway
Camera facetime crashes
