M1 Mac mini not showing native display resolution

Hi


Just bought an M1 Mac Mini, had to buy a brand new flimsy, overpriced non backlit magic keyboard as my Logi Mini Keys for Mac would not allow me to get past the installation screen. (The tec support told me to use the 'keyboard and mouse that came with computer' despite Steve Jobs famously boasting it doesn't come (and never has) come with a keyboard or mouse)


Now it is showing my 2010 Dell U3011 professional monitor as having a resolution of only 1920 x1200, which is incorrect, as it's 2560x1600.


There are no higher options.


Louis, apparently a senior tec advisor of 8 years, apparently, suggested that that maybe the maximum resolution of my mac, ie less than 2k, for a new M1 mac mini.


I told him my Mac Pro (mid 2010) Xeon runs the 2K monitor just fine, I also asked him if Apple has ever made a product that natively runs on Mac OS Ventura that is unable to support 2K resolution as I am 100% sure there isn't one.


That is Apple supports top brass right there.


Yes, it is a new, quality HDMI cable only 30cm so no error or signal loss.


The M1 onboard graphics obviously is not able to talk with the monitor or rather is communicating ineffectively.


I find this incredible, the Dell Ultrasharp U3011 was £1300 back in 2010 and a top of the range professional, calibrated at the factory, design monitor, it works perfectly in High Sierra 10.13 on my 2010 Mac Pro workstation.


There must be thousands of people with new Mac Minis using older professional displays, how come 3 years after release has Apple not been able to make their M1 macs works as well as their 2010 Macs?


If I am forced to buy a new 30 in professional display it makes my mac mini more expensive than other options.


Is there any way around this? Thank you.



Mac mini, macOS 13.1

Posted on Jan 10, 2023 1:22 AM

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Similar questions

5 replies

Jan 10, 2023 5:35 AM in response to Yasminsdad2023

First, open Applications->Utilities->SystemInformation and under Hardware, select Graphics/Displays?

what is being reported for the display and its resolution? Cut and paste the results here.


Assuming you are using Ventura, open SystemSettings->Displays. Does it show five icons for for setting the display resolution or is it showing a list. If it is showing the icons, right click on the selected one and a popup menu select show list. what options are on the list?


As an aside, because something works with a 13 year old obsolete computer does not mean it has to work with a new computer, especially HDMI.



Jan 10, 2023 4:28 AM in response to hcsitas

This is not a rant.


13 years is not prehistoric.


The HDMI is not outdated, the native resolution works fine with my 2010 Mac.


Why is it ripe for recycling? Which is being thrown away as it contains cfl lamps. It works as perfectly as it did when I bought it.


Why are you surprised that Apple Support responded to an important and legitimate issue?


I will try the other HDMI port.


I have no idea why I would require a dongle. The U3011 was Dell's flagship monitor, it has native DP.


Maybe I try a thunderbolt USB to DP cable.


Apple obviously nerfed the resolution, for some reason, possibly to try and sell their overpriced monitors.


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M1 Mac mini not showing native display resolution

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