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User profile for user: dramaswa
dramaswa Author
User level: Level 1
4 points

IPhone 14 ProMax with CarPlay - Faint voice during phone call

My IPhone 14 Pro Max has had issues during Phone calls while connected to CarPlay since November (when I bought it). The person I am talking to says that my voice sounds very faint and they can't hear me very well. If I speak into the phone directly, or use AirPods instead, the person I am talking says there is no problem at all.

When a different IPhone (Iphone 13, Iphone 8 or IPhone 6) connects to CarPlay in the same car, there is no problem at all with the voice volume during a phone call.


I am running IOS 16.0.2 (20A380).

I've seen another question that is very similar, but haven't seen a resolution to their issue either.

Any advice on how to fix this? Is this an issue with all IPhone 14 Pro Max's? (My previous IPhone didn't have this problem).

iPhone 14 Pro Max

Posted on Jan 10, 2023 4:53 PM

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2 replies
User profile for user: TammyW_03
TammyW_03
User level: Community Specialist

Jan 13, 2023 2:12 PM in response to dramaswa

Hey dramaswa,


Those details are greatly appreciated! There is an available software update, and we always recommend keeping your software updated. Updates help by installing bug fixes and security updates. When you have a moment, back up your iPhone then update the software and apps:


  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Update your iPhone or iPad - Apple Support
  3. How to manually update apps on your Apple device - Apple Support


If the behavior continues after updating, forget the car in settings and set it up again to see if fresh connections help. Those steps can be found in Steps 6 and 7 here: If you need help with CarPlay - Apple Support


Let us know how it goes.


Take care!

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User profile for user: dramaswa
dramaswa Author
User level: Level 1
4 points

Jan 13, 2023 4:53 PM in response to TammyW_03

Hello.

I just updated my IOS. I hadn't realized there was an update available (normally I am notified, but apparently there was an update available, and there wasn't a notification on the Iphone). Anyway, I updated it to IOS 16.2, and tried using the phone in the car with Carplay. The person I called reported no issues with volume, so it looks like the issue has been fixed.

Thank you very much!


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IPhone 14 ProMax with CarPlay - Faint voice during phone call

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