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Apple watch not receiving calls

When my watch is connected to the phone than it doesn’t receive any calls but when the watch is in cellular mode it receives the call. Why?

Posted on Jan 11, 2023 3:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2023 4:15 PM

Hello bejoyt,


Thank you for reaching out in Apple Support Communities. We recommend to open Control Center on the Apple Watch to verify that Do Not Disturb or Airplane Mode is off. To perform this step, touch and hold the bottom of the watch face, wait for Control Center to show, then swipe up. From here, verify that Control Center and Do Not Disturb or Airplane Mode is off.


If that doesn't help, the next step is to restart the Apple Watch. This is a step that can help resolve unexpected behavior. Here's how:


Restart Apple Watch
Turn off your Apple Watch: Press and hold the side button until the sliders appear, tap the Power Button, then drag the Power Off slider to the right.

Turn on your Apple Watch: Hold down the side button until the Apple logo appears.

These steps are outlined in this helpful article: Restart Apple Watch


Kind regards.

1 reply
Question marked as Top-ranking reply

Jan 13, 2023 4:15 PM in response to bejoyt

Hello bejoyt,


Thank you for reaching out in Apple Support Communities. We recommend to open Control Center on the Apple Watch to verify that Do Not Disturb or Airplane Mode is off. To perform this step, touch and hold the bottom of the watch face, wait for Control Center to show, then swipe up. From here, verify that Control Center and Do Not Disturb or Airplane Mode is off.


If that doesn't help, the next step is to restart the Apple Watch. This is a step that can help resolve unexpected behavior. Here's how:


Restart Apple Watch
Turn off your Apple Watch: Press and hold the side button until the sliders appear, tap the Power Button, then drag the Power Off slider to the right.

Turn on your Apple Watch: Hold down the side button until the Apple logo appears.

These steps are outlined in this helpful article: Restart Apple Watch


Kind regards.

Apple watch not receiving calls

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