Why do my AirPods Pro 2 keep disconnecting?

An update from my experience: I took the AirPods 2nd Gen into an Apple Store. They had to ship the Pods elsewhere for further testing. I'm having trouble locating the ticket that says exactly what they replaced, but they did replace a part in each Pod and sent them back to me. While they worked fine for the first week or so, I still get the same issue: music will randomly cut and be choppy separately in each Pod, sometimes a Pod completely disconnecting while the other continues to play, to the point it's unusable. Apple's advice to me was the same, bring the Pods back to the Apple Store, they may send them off for further testing, and IF they can replicate the issue they MIGHT replace a part. I have not heard anything about an entirely replaced product or any other solution.

Long story short, the AirPods Gen 2 are borderline unusable in my experience.

I have been having the same issue. I had the 1st version and it never did this to me. This pair is disconnecting even though it is still fully in my ear, within proximity of the phone, and nothing that would interfere with its signal. For me it is also happening with my phone calls. What is crazy to me is that it will re-pair automatically some times and at others I have to go to the phone and tap the setting where you can choose where you want audio to come through (phone, speaker or airpods) and still see airpods as an option. That means that phone is recognizing that the airpods are there but are not connecting (or is being disconnected via a software issue).

Same issue, although I find always happens when using transparency mode. Didn’t do it for first few days, now every time.

Same problem 😡

I purchased 2nd generation AirPods pro and same problem occurred. I don’t know why this's happening

It is NOT fixed yet… I can confirm.

FIXED, I bought Sony WF-1000XM4 connected fast and I have music and sounds again. I'd love to compare them to my AirPod Pro 2s but I've not once been able to get them to work again. Ear buds are almost my most used peripheral device.

I’ve had some connection issues a lot these days too whenever I’m streaming my music, there’s been some issues where 1 side of the headphones wouldn’t work but the other one is, even tho both batteries are fully charged 100%, and it sometimes disconnects on and off during music streaming as well.

My AirPods Pro 2 have been disconnecting randomly for the last few months too. I’ve tried turning off Noise Cancellation, Transparency Mode, Spatial Audio, Automatic Ear Detection, & Follow iPhone; I’ve tried “Forget This Device” and several factory resets to no avail.

I’ve also noticed that when I take my AirPods Pro 2 out of the case, they frequently struggle to connect to my iPhone 14 Pro. It’s something to do with the Bluetooth. They try to make the connection, but when I open up Settings > Bluetooth > My Devices, the little “Connecting…” progress circle that appears next to my APP2s gets stuck in a loop, and won’t connect until I toggle Bluetooth off & back on again then manually select my APP2s from my list of Bluetooth devices.

My 1st gen AirPods Pro were always able to connect without a hitch the moment I’d open up the charging case. Idk what the issue is here, but I’ve heard there that Apple is rolling out a Firmware Update for AirPods at some point in the near future. I sure hope it patches up this insanely aggravating bug.

I bought my AirPods2 in March and did not start having issues until May after the updates. I have a iPhone 12 and the calls will disconnect on transparency mode, my voice is now muffled if I switch to noise cancellation, and in mid-streaming of videos or music it will switch to speaker mode on my phone. It is now becoming more frequent the more I use the AirPods.

I have Airpods pro gen 2. Having same issues with disconnecting. E.g., listening to music on iPhone in kitchen, my daughter starts watching a video on my ipad in another room. Music will stop playing and I will suddenly be connected to the iPad. Very frustrating.

Do the Beats have this same problem or are they actually functional? I’m pretty over consistently dealing with choppy, always-cutting-out, inconsistent playback when I’m at the gym… I shouldn’t have to reset my iPods for them to maybe work for a week or two. Never buying iPods again.

i have given up with this problem, i am currently on replacement set number 4 and they are still randomly disconnecting. i asked for a refund so im told i have to go into apple shop and get a diagnostic report, i know how that is going to go for something that happens randomly - "sorry but we couldnt find anything wrong". i really dont understand how they can give me 4 sets that do exactly the same thing

Not just limited to AirPods2 Pro! I also have problems with my Bose II earbuds. It seems to be random timeframes. Both my APP2 and Bose work well for a time (days/weeks) then continually disconnect for a random timeframe (days/weeks). Must be an iPhone problem! I’m about to tell Apple to …….

Same issue. No solution so far. Airpods 2 shows connected, music keeps running but there is no audio. Disconnecting and reconnecting temporary fixes. Interestingly the Airpods 1 didn't have such issue.