Ok on an Android device I can customize my notification sound for incoming Proton Mail alerts & on iPhone I can't. I've reached out to Proton Mail and it fell upon deaf ears. It's nothing complicated to customize an alert on a device, but am I the only one having this issue with notification customization sounds on iPhone with Proton Mail ?
Yeah I contacted Proton several times about this and I guess its not a big thing on there to do list for IOS, compared to Android where its a standard feature.
in iOS, it is the individual app that dictates which sound should be played for notifications. So if the company behind the app has not added the option to change the sound directly in the app, then you will hear the standard "Tri-Tone" sound on notification.
Best option to change this is to contact Proton and suggest them to add costumized notification tones in their app.
I've seen several people asking for that feature, so maybe it will come one day.
Unfortunately, it is not even possible to set up ProtonMail in another mail app, due to their strict security.
Proton Mail notification sound customization on iPhone
