Touch ID and Ventura

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Level 1

12 points

Touch ID and Ventura

Newly installed Ventura on Studio Mac.

In settings, there is no "Touch ID" icon.

Under passwords, there were the two fingerprints implemented before Ventura upgrade. All settings were grayed out and unusable. I deleted both fingerprints, thinking I would add new ones to see if that fixed the problem. When the last fingerprint was deleted - ALL fingerprint-related wording disappeared. Thus, there was no way on that screen to add the new fingerprints. (All that remained were Password related or Apple watch password acceptance items.)

Thoughts?

Mac Studio

Posted on Jan 13, 2023 12:21 AM

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Answer 1

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Owl-53

Level 10

102,223 points

Jan 13, 2023 2:16 AM in response to m Square

The link below is only a reference to insure the User is using the Apple Touch ID equipped Keyboard .

Predicated on that specific keyboard is being used >>

Use the original Cable, that came with this keyboard, connect the keyboard Directly to computer and switch On the keyboard

Does the Touch ID Applet in System Setting appear ?

If not, leave the two devices cabled and Turn Off the keyboard

Turn it back On again

If still having issues >>

Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues .

Or, possible the Keyboard is defective

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