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Lost move streak

I have closed all my rings and on January 9th the move streak ended, but I closed all my rings also on January 10th. How do I get my move streak back again?

Apple Watch SE, watchOS 9

Posted on Jan 13, 2023 2:48 PM

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Question marked as Top-ranking reply

Posted on Jan 25, 2023 3:31 AM

I had a similar situation where after updating my phone (IOS 16.3) and watch (watchOS 9.3) it rolled my Move Ring from 2056 days to 665 days and told me that I set a new move ring goal (1200) which is what I have had it set to for about a year. I have tried rebooting both devices to no avail.

2 replies

Jan 16, 2023 10:49 AM in response to Viktoria2701

Hi Viktoria2701,


From what you described in your original post, we recommend that you try restarting your Apple Watch to see if the Activity data you're missing returns.


Restart your Apple Watch


Next, we'd like to show you how to perform the recommended troubleshooting steps via the link above. Please click to open the link, then read through the steps in the section titled "How to restart your Apple Watch if you have watchOS 9."

 

1) If your Apple Watch is charging, take it off the charger.
2) Press and hold the side button until you see the power button  in the upper-right corner of the display.
3) Tap the power button.
4) Drag the Power Off slider.
5) After your watch turns off, press and hold the side button again until you see the Apple logo.


While a restart can seem unimportant, it can actually resolve many minor issues with the device.


If you’re still experiencing the same issue, then give the steps here a try: Update your Apple Watch


Please let us know the outcome after giving the above steps a try.


Thanks for using the Apple Support Communities.


Cheers!

Lost move streak

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