Pairing my Apple watch

When pairing my Apple Watch I am asked to update Apple Watch software. But this proceed fails followed by the message that update cannot be completed due to the absence of Internet connection. Which is not true in fact ‘cause I have 4g connection and keep on receiving messages. But I can’t complete pairing process without update. Maybe I can update my Apple Watch another way? Or maybe there is another way of pairing? Thanks!!!

Apple Watch Series 4

Posted on Jan 14, 2023 7:45 AM

Reply
1 reply

Jan 16, 2023 1:27 PM in response to Alinatkm

Hello Alinatkm,


You're in the right place for help.


Let's follow the steps below for help with the error message you're receiving.


"Restart your watch

Restart your Apple Watch, make sure it has an Internet connection, then try updating it again. 

If you still see the error, follow the steps in the next section.


Unpair and update your Apple Watch

  1. Keep your Apple Watch and iPhone close together as you unpair them.
  2. Open the Watch app on your iPhone.
  3. Go to the My Watch tab, then tap All Watches at the top of the screen. 
  4. Tap the info button  next to the watch that you want to unpair. 
  5. Tap Unpair Apple Watch.
  6. For GPS + Cellular models, choose to keep your cellular plan. 
  7. Tap again to confirm. You might need to enter your Apple ID password to disable Activation Lock. Before erasing all content and settings on your Apple Watch, your iPhone creates a new backup of your Apple Watch. You can use the backup to restore a new Apple Watch.

Next, set up your Apple Watch with your iPhone. When asked whether you want to set up as new or restore from a backup, choose to set up as new. Then follow the onscreen instructions to finish setup. If you want to update to the watchOS beta, reinstall the beta profile after setup is complete.

Finally, update your Apple Watch."


If you see 'Unable to Verify Update' when updating Apple Watch


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!




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Pairing my Apple watch

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