Why does apple music on Android app continuously make me sign back in almost every time I open the app..?
Why does apple music on Android continue to ask me to sign into apple id multiple times, almost every time I open the app
Windows, Windows 10
Why does apple music on Android continue to ask me to sign into apple id multiple times, almost every time I open the app
Windows, Windows 10
Hello leanna171,
Thanks for using the Apple Support Communities!
For something like what you're experiencing, you'll first want to try completely restarting the app if you haven't already.
These steps may vary slightly depending on your device:
1. From the Home screen, tap Apps.
2. Tap Settings.
3. Scroll to Apps, then tap it.
4. Tap Apple Music.
5. Tap Force Stop. If you see a message that says "If you force stop an app, it may misbehave," tap OK.
6. Return to the Home screen or the application list, and reopen Apple Music.
7. If the issue persists, restart your device.
If that doesn't seem to improve things, try clearing the apps cache. These steps should help with that:
1. From the Home screen, tap Apps.
2. Tap Settings.
3. Scroll to Apps, then tap it.
4. Tap Apple Music.
5. Tap Storage, then tap Clear Cache.
6. Return to the Home screen or the application list, and reopen Apple Music.
Hope this helps!
Why does apple music on Android app continuously make me sign back in almost every time I open the app..?