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Whole album available in the app, some songs become unavailable after saved to Library

Songs seem to become unavailable with no particular reason. A certain album is fully available in the app (listenable etc...), but after saved to library - some random songs are unavailable, while even numbering of songs gets messy.

Screenshots of an example:


APP:


LIBRARY:

iPhone 12, iOS 16

Posted on Jan 17, 2023 5:58 AM

Reply
1 reply

Jan 18, 2023 12:59 PM in response to domi_nation66

Hello domi_nation66,


Do you have Sync Library set up on this device? If not, we'd suggest doing that now to test if that solves the issue: Use Sync Library to access your music library across your devices


How to turn on Sync Library on your iPhone or iPad

1. Make sure that your iPhone or iPad is signed in with the same Apple ID that you use with your Apple Music subscription.

2. Go to Settings.

3. Tap Music.

4. Turn on Sync Library.

iPhone showing Music Settings and Sync Library turned on

5. Turn on Sync Library on your other devices.


If you've recently set up Sync Library, see these steps (since they're related to this specific issue): If songs are missing from your music library after you turn on Sync Library


In case that doesn't solve the issue, when you tap on the three dots next to these dimmed out songs, do you see any options to download these songs or add them to your library? Do you receive any errors when you tap to play these dimmed out songs? If so, what is that error exactly? As these answers will help us to determine how we move forward.


Hoping this helps out, take care.

Whole album available in the app, some songs become unavailable after saved to Library

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