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Hi,
Using iPadOS 16.2 / Ventura 13.1.
When i control the iPad using the Mac's Keyboard, i found that shift key does not work.
Like shift + 'a', still output as lower case instead of upper case.
or shift + '2' does not give '@' but '2'.
However, if i press shift while still in the MacOS screen, then move the cursor to the iPad, then press 2, it correctly display as '@'
Anyone have this issue?
Hi Brittany,
I discovered the reason!
For anyone who have this issue. The problem is with my Logitech Mouse (M720).
If i have my logitech mouse connected to my Mac.
With full keyboard access disabled - Shift key stop working
With full keyboard access enabled - Tab key stop working.
However if i switched to my old magic mouse. The issue resolves. No need to enable full keyboard access. Everything works perfectly.
Not sure if its Logitech issue.. or Apple issue.
Looks like i have no choice but to go back to my old magic mouse.. or buy a new one..
Hi Brittany,
I discovered the reason!
For anyone who have this issue. The problem is with my Logitech Mouse (M720).
If i have my logitech mouse connected to my Mac.
With full keyboard access disabled - Shift key stop working
With full keyboard access enabled - Tab key stop working.
However if i switched to my old magic mouse. The issue resolves. No need to enable full keyboard access. Everything works perfectly.
Not sure if its Logitech issue.. or Apple issue.
Looks like i have no choice but to go back to my old magic mouse.. or buy a new one..
Hello Qida,
To help us get a better understanding of the issue, we’d like to ask a few questions.
1. Have you always experienced this behavior with Universal Control, or did this begin recently?
2. If this started recently, were any changes made to your devices or settings before this began?
3. On your iPad, if you go to Settings > Accessibility > Keyboards, is "Full Keyboard Access" on or off?
The above details will help us plan how to proceed.
Please also check out this link, which has information on using Universal Control, and may help: Universal Control: Use a single keyboard and mouse between Mac and iPad
"If you need help
When arranging your displays, if you don't see a display, try these solutions:
Thanks!
Hi Brittany,
Thanks too much for the help.
I have to go into Accessibility -> Keyboards -> Commands, remove all the keyboard shortcuts.. And still tab is not working.
Basically i use terminal commands on the iPad, thus i usually need tab key to auto-complete commands.
Hello Qida,
Thanks for that info. Please contact Apple Support to dig into this with you.
Thanks.
iPad shift + any keys do not work in universal control
