Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud drive storage undefined

on my iPhone 13 iCloud drive took too much space even I don’t have any additional subscription for storage.

thats space not defined as well.


how to know where iCloud drive store the files?


in Files app iCloud Drive doesn’t have any file.

in iPhone storage view shows too much space occupied.


iPhone 13

Posted on Jan 18, 2023 6:28 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2023 2:26 PM

Hello Dastejomay,


First, we'd recommend reviewing the differences between the iPhone storage and iCloud storage: What's the difference between device storage and iCloud storage? Which may clear some things up for us.


The biggest take away, is that the iPhone storage is not the same as the iCloud storage. You cannot increase your iPhone storage capacity. While you can increase iCloud storage: Upgrade to iCloud+

What syncs with iCloud is stored in iCloud, not on the device.


Use these two pages to manage your iPhone storage and iCloud storage:


With that said, you should be able to see what's being stored in iCloud Drive using the iCloud website: iCloud Drive Sign in and look in iCloud Drive to see where these files may be located.


In case you continue to have issues, are you using Desktop and Documents with iCloud Drive? This would sync your Desktop and Documents from your computer with your associated devices, which may be why so much space is being taken by iCloud Drive.


Hoping to hear how it goes, take care.

Similar questions

1 reply
Question marked as Top-ranking reply

Jan 19, 2023 2:26 PM in response to Dastejomay

Hello Dastejomay,


First, we'd recommend reviewing the differences between the iPhone storage and iCloud storage: What's the difference between device storage and iCloud storage? Which may clear some things up for us.


The biggest take away, is that the iPhone storage is not the same as the iCloud storage. You cannot increase your iPhone storage capacity. While you can increase iCloud storage: Upgrade to iCloud+

What syncs with iCloud is stored in iCloud, not on the device.


Use these two pages to manage your iPhone storage and iCloud storage:


With that said, you should be able to see what's being stored in iCloud Drive using the iCloud website: iCloud Drive Sign in and look in iCloud Drive to see where these files may be located.


In case you continue to have issues, are you using Desktop and Documents with iCloud Drive? This would sync your Desktop and Documents from your computer with your associated devices, which may be why so much space is being taken by iCloud Drive.


Hoping to hear how it goes, take care.

iCloud drive storage undefined

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.