system mac os is infected popup

How do I get rid of these fake pop ups. My computer seems fine and I haven’t clicked on any of the links. Help?

MacBook Air 13″, macOS 12.1

Posted on Jan 18, 2023 8:29 PM

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Question marked as Top-ranking reply

Posted on Feb 10, 2023 12:12 AM

Hi Jennifer, I hope you managed to get rid of this by now but in case you haven't: The notification is caused by either a browser extension or website. I recommend running Malwarebytes Anti-Malware to remove this. You should be able to just use the Home version, so no need to pay. Just make sure to avoid the upsell during installation.


I recommended the same to a colleague of mine and it removed a Chrome extensions which was triggering those notifications.


I would be very vigilant when websites ask to allow notifications or installing browser extensions from non-reputable publishers. It's often the case they are malware/adware themselves or have weak security which allows bad-actors to hijack their service to push fake notifications.

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Question marked as Top-ranking reply

Feb 10, 2023 12:12 AM in response to JenniferMLA

Hi Jennifer, I hope you managed to get rid of this by now but in case you haven't: The notification is caused by either a browser extension or website. I recommend running Malwarebytes Anti-Malware to remove this. You should be able to just use the Home version, so no need to pay. Just make sure to avoid the upsell during installation.


I recommended the same to a colleague of mine and it removed a Chrome extensions which was triggering those notifications.


I would be very vigilant when websites ask to allow notifications or installing browser extensions from non-reputable publishers. It's often the case they are malware/adware themselves or have weak security which allows bad-actors to hijack their service to push fake notifications.

Jan 18, 2023 8:41 PM in response to JenniferMLA

JenniferMLA Said:

"system mac os is infected popup: How do I get rid of these fake pop ups. My computer seems fine and I haven’t clicked on any of the links. Help?"

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Thank you for the photo.


Exit this App, then Restart your Mac:


Successfully Quitting this App:

Seems you need for Force Quit this app.

Two steps:


I. Using [command + tab]:

Use [command +tab] to get to Finder (the smileyface). Then, Force Quit the AppRead my User Tip: [command+tab] Use it to Access your Mac when Something is Not Responding - Apple Support.


II. Using Force Quit:

See if this applications open. If that is the case, save what need be (if possible), and then Force Quit.

  1. Go To: Apple Menu
  2. Select: Force Quit...
  3. Select: Mail
  4. Click: Force Quit button

Jan 18, 2023 11:03 PM in response to JenniferMLA

JenniferMLA Said:

"I agree, it’s definitely a type of scam,: but how to I get rid of it ?! and it’s not on a web browser, it’s a literal notification with the same exact settings app pic.."

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Report this Scam:

Did you report it, using my user tip?: Using the Photos App to Report Scams - User Tip


Close All Apps:

Keep pressing: [command + Q] until all windows close.

Jan 18, 2023 9:37 PM in response to JenniferMLA

JenniferMLA Said:

"system mac os is infected popup: Im not sure it’s an app, but I will try this. Thanks."

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Thank you for the photo.


For reference...

Reporting Scams to Apple:

You can report these messages to Apple, and your federal government(if an option). Provide a few photos with the domain shown, and the URL of this thread. Use my User: Using the Photos App to Report Scams - User Tip

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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