Airpod 2nd Gen battery acting up

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Level 1

34 points

Airpod 2nd Gen battery acting up

Hi,

I noticed that taking out of the charging case 100% charged and using it for about 20 minutes, one of my 2nd Gen Airpods discharged completely. At the same time, I also notice that when opening the lid, it says 100% charged, and after taking out one of them at a time, the taken-out one discharges immediately 1 -2 % and the status animation starts displaying the charging of the other one flickering.

Please check the screen video as an illustration. https://youtu.be/wfxgwV7Eguc

Is the battery dying?

Posted on Jan 19, 2023 11:10 AM

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Answer 1

Jan 21, 2023 4:09 PM in response to ono88

Hello ono88,

We'd like to provide some information that may help.

1. Confirm the software for your device is updated. This link explains how to back up and update, if needed: Update your iPhone or iPad

2. Reset your AirPods, as resetting can help correct some issues: How to reset your AirPods and AirPods Pro

3. Please review the following links which have helpful information on battery life, and what to do if your AirPods aren't charging correctly:

• Charge your AirPods and learn about battery life

• If your AirPods won’t charge

For further assistance, please contact Apple Support. You might be able to reach them here: Contact Apple Support

Thanks!

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Answer 2

Todd0213

Community Specialist

Jan 22, 2023 12:06 PM in response to ono88

Hello ono88,

Thank you for sharing those details and trying those steps. With the issue continuing, you'll want to reach out to Apple for additional support. You can find their contact options via the link previously shared. For reference, that link is included below as well.

Contact - Official Apple Support

Take care!

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Answer 3

ono88 Author

Level 1

34 points

Jan 22, 2023 7:28 AM in response to ono88

Hey,

My iPhone 11 is up-to-date, so as the AirPods. I have reset the AirPods a few times and it still misbehaves like that. The same happens on my iPhone 12 mini. Upon removing one of the AirPods from the case, it discharges 1-2% right away. It would not bother me if I didn’t experience that after 20 minutes of usage, one of them got discharged completely form 100%.

Hey,

[Image Edited by Moderator to Remove Serial Number]

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Airpod 2nd Gen battery acting up

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