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“CarPlay will be disconnected “

My new Chevy automatically connects to iPhone with Bluetooth and Wi-Fi on. However, I have noticed that phone is using data instead of Chevy Wi-Fi. When I check Wi-Fi connection on radio, it shows that the phone is connected. When I try to check Wi-Fi connection on iPhone it says “accessing Wi-Fi will disconnect CarPlay”. Then it disconnects and immediately reconnects CarPlay.

How do I make sure phone, ie… maps, Spotify, etc is using car wifi ILO my data plan?

iPhone 12, iOS 16

Posted on Jan 21, 2023 4:08 PM

Top-ranking reply

1ssmith

Community Specialist

Posted on Jan 24, 2023 9:27 AM

Hi ChevyCarPlayIssues,

Thanks for reaching out to Apple Support Communities. Let's review the following resource which can help resolve CarPlay issues: If you need help with CarPlay - Apple Support

The steps in the article go through how to update the software on your iPhone. Recently there was an update released that addresses CarPlay issues.

If the problem persists, Contact Apple for support and service

Cheers.

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“CarPlay will be disconnected “

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