You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Other Apps Audio Issue During FaceTime Call

Sometimes when I’m on a FaceTime call with my boyfriend, I’ll usually turn to TikTok to keep myself busy while he’s taking care of something off camera. When scrolling through TikTok or I go on other apps while on the call, the volume automatically goes to full blast and I end up having to turn it down, but because I turn it down, I end up not hearing when my boyfriend calls out to me. I just recently upgraded my iPhone XS Max to the iPhone 14 Pro Max so there’s some getting used to the new changes.


Is there a way I can turn down the volume on other apps and/or turn up the volume on FaceTime?

iPhone 14 Pro Max, iOS 16

Posted on Jan 22, 2023 3:22 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2023 4:27 PM

Hello melissabugatti,


Welcome to Apple Support Communities. 


we understand that when you’re on a FaceTime call and then start using another app, the other app’s audio is in the forefront. We are happy to help.


This is expected behavior for the app that you’re using at the time sound to be focused on or louder than the app that’s in the background.


Let us know if you have further questions.


Take care.

Similar questions

1 reply
Question marked as Top-ranking reply

Jan 24, 2023 4:27 PM in response to melissabugatti

Hello melissabugatti,


Welcome to Apple Support Communities. 


we understand that when you’re on a FaceTime call and then start using another app, the other app’s audio is in the forefront. We are happy to help.


This is expected behavior for the app that you’re using at the time sound to be focused on or louder than the app that’s in the background.


Let us know if you have further questions.


Take care.

Other Apps Audio Issue During FaceTime Call

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.