You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Okay so I had to replace my Iphone 6s battery and every since the phone or battery won't take a charge the home screen doesn't work and and on the screen it's says Touch ID unable to Activate touch I'd on this Iphone... and it shuts off every 5 minutes or so what do I need to do to fix this help me please
Based on your situation, I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
It appears that something else has been damaged during the installation of the new battery. If everything was working before the battery replacement and the issues began after the replacement, then some other hardware may have been damaged.
Axel F.
I had to replace my battery on my Iphone 6s
