You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
changed some icloud settings and now only see some documents. i have tried deselecting & reselecting documents in the options tab on icloud drive but this doesn't help.
Have also tried restoring files through Icould.com which only restored 6 very recent files.
Help please?
MacBook, OS X 10.11
Sorry but an confused.
The missing documents were located on the Internal Drive and where being Synced to iCloud ?
If the files are missing from the Internal Drive and are missing from iCloud too
Bad news - unless the user has a Time Machine Backup from before the documents when missing - they are gone.
Link below may help to restore specific files using TM Backup
Restore items backed up with Time Machine on Mac - Apple Support (CA)
Sorry but an confused.
The missing documents were located on the Internal Drive and where being Synced to iCloud ?
If the files are missing from the Internal Drive and are missing from iCloud too
Bad news - unless the user has a Time Machine Backup from before the documents when missing - they are gone.
Link below may help to restore specific files using TM Backup
Restore items backed up with Time Machine on Mac - Apple Support (CA)
The user may or may not have a complete picture of how iCloud works
iCloud is Only a Conduit to have files on Both the Internal Drive and also on iCloud.
When an Application is used and assigned to Sync with iCloud, changes made on the Local Copy will be automatic be reflected with those changes.
This will allow the user to see and access that same Changed Document from any other device that is signed into and using the Same Apple Apple ID.
iCloud is not designed and intended to be a Storage Space to Archive and Off Loan fees in order to make space on the Internal Drive.
That specific usage & practice is best used by an External Drive and / or some Other Cloud Based Storage Service.
Q - " Wasn’t aware my hard drive docs would be compromised "
A - In what exact way is the hard drive believed to be compromised - Details please.
A - Specific to Big Sur macOS 11 and above. The Operating System resides in a Sealed and Read Only Volume that can not be opened by the User.
A - The only compromise would only be from within the User Admin Account of this computer and not the entire Operating System
Then have a few suggestions ;
1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues .
2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue
Good Start in trouble shooting thus far 👍
In System Setting >> Your User ID >> iCloud Drive
Click on iCloud Drive which will open another screen like in 2nd image
Click on " Apps Syncing with iCloud Drive " >>> " Options "
Now, in the next 3 images are listed all the Applications that are sent to Sync Documents
Make sure all relevant categories are enable
First image
Second image
Third, Fourth and Last
Didn’t actually delete any files.
Wasn’t aware my hard drive docs would be compromised and didn’t notice when they went but looks like most have gone, it’s not clear why some have and some haven’t.
I thought time machine kept a back up locally but obviously iCloud grabbed everything
gutted
thanks for trying
I say compromised because I have always had a hard copy on my macbook, it was only when I noticed that I didn’t see it any more that I looked at the forums to find so many people had the same issue. I checked the settings as advised as this was supposed to give me access back to my files on my physical drive; this was when I noticed that some were there but most were not.
I still haven’t had a response about the Recently Deleted setting in ICloud as I didn’t see this setting.
incidentally I have not deleted any files of late and have not made any changes to my documents.
I see there are a lot of users having similar issues?
Thank you but already done this but still only see some files
Then suggest logging into www.icloud.com and sett if the missing documents are appearing there.
Also, when in iCloud, check the Recently Deleted
I have tried restoring from iCloud.com and have only been able to restore 6 documents.
don’t see a setting for recently deleted?
Some documents missing in icloud
