Mac Mini M2 wifi issues

New Mac Mini M2 has constant issues with wifi. Its unusable. Ethernet works perfectly, but when using wifi the connection will consistently drop packets. Wifi works perfectly with older Mac mini M1, MacBook Pro, Intel Mac in the same small office. I have turned off all other devices and still have same issue. Did a factory reset and same issues.

Mac mini (2023 with M2)

Posted on Jan 25, 2023 12:47 PM

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Posted on Jan 28, 2023 11:30 PM

**Solution discovered** (but Mac MUST release a fix for this soon. Very unhappy with my new Mac Mini M2 Pro.)


it is a problem with Wi-Fi 6 routers that combine all the bands under one SSID (Wi-Fi name).


If you have Spectrum, their “smart” router doesn’t have the function to separate the bands and therefore will NOT work. You need to get another router and the bands have to be named separately as others have said in the posts.


this is an issue that shouldn’t be an issue, and I’m surprised no fix has come for this yet so regular people don’t have to become network professionals to get their internet to work!

535 replies

Feb 19, 2023 1:56 AM in response to K2Kevin

My solution :o)

Investigating a bit and seeing the different configurations of my Wi-Fi 6 router (Mitrastar) I have
been able to see that the default option for the 5ghz Wi-Fi bandwidth is set to 80mhz. I have changed
this option to 160 mhz

Everything has been solved!! 5ghz wifi is working perfectly now and it's the first time since
I bought the macmini that it gives me the real speed contracted in the speed test with
absolutely no loss!

I have reactivated handoff airplay and AWDL because in my case this does not solve anything.

I haven't had to separate the SSIDs either, I've been testing all day and it's still perfect
with this change made.


Mar 4, 2023 9:35 AM in response to midnights0

Returned my Mac mini because of this issue. Waited a week or two and ordered another one once it sounded like some people were having luck with 13.2.1. Had the same issue with the new one BEFORE I updated to 13.2.1. (massive packet loss, 90% reduced download and upload speeds) Updated last night and so far the issue is resolved. But I am not convinced the fix will stick. Connected to Eero home network with 5ghz and 2.4 on one ssid.

Mar 17, 2023 9:31 AM in response to K2Kevin

So I've been dealing with this issue for nearly 2 month. It has something to do with WiFi 6. When I turn off "Wi-Fi 6E Mode" in network settings everything works fine. However, if you want to use Wi-Fi 6E like I do just because, I have to go through a series of steps to get a stable connection (see diagram below). I have to do these steps every time I restart the Mac or Wi-Fi router which has been unavoidable lately here in the SF Bay Area due to crazy weather causing power outages. That said, If you don't have a Wi-Fi 6 router or don't really need the speed, just turn off "Wi-Fi 6E Mode". But APPLE, you have to fix this issue, your customers don't need to have to jump through hoops just to use one of your highlighted features.

Mar 24, 2023 12:02 PM in response to kcasner

I would like to tentatively confirm that changing the Wi-Fi channels to 6 and 44 has finally resolved this issue (along with an OS update). I'm now getting the full speed of my connection for the first time since getting this computer. I have a Pi-Hole (DNS ad blocker) on my network with a menubar app to monitor its status, and before changing the Wi-Fi channels, this would repeatedly go from "enabled" to "disabled" every minute or so. Now it just stays at "enabled" as it should. Pings are considerably more constant now whereas before the times were wildly different.


These are just my observations for an hour or so after changing the Wi-Fi channels, so I'll keep a longer term eye on things, but so far, so good. Thanks.

Mar 31, 2023 6:53 AM in response to prakashs1

My non-expert opinion is that it is a software issue, because from my own observations, I can get my connection speed on the 5Ghz network to run at the maximum and have 10-15ms ping times by disabling AWDL in the Terminal or not accessing features that use AWDL (such as AirDrop, Sidecar etc.). As soon as AWDL becomes active again and I use AirDrop for example, my connection cuts out and Ping times spike dramatically.


It does seem to be affecting M1/M2 Macs more recently, but maybe that's just a side effect of them having been selling more lately, rather than it affecting that hardware specifically.


I'm going to see if I can try a different router that's compatible with my fibre connection. The router I've got is Wi-Fi 6 (802.11ax), so I'll try an older one 802.11ac to see if it makes any difference whatsoever.

May 25, 2023 2:22 AM in response to K2Kevin

I think the main issue is that the HDMI cable, it any cable going into the Mac Mini M2 (or PRO) is too close to the radio receiver.


I use two screens. One is connected with HDMI, and the other with an HDMI to USBC cable. So far, going on for 2 hours, I have seen no drop immediately. I will revisit this reply in the next few days to update if there has been any change

Jun 5, 2023 9:06 AM in response to K2Kevin

I bought an M2 Pro in March and experienced the same wifi and bluetooth issues discussed here. I exchanged it for a different one and while the problems persisted, it wasn't as bad as the first Mac mini. Using two Samsung 4k monitors with Spectrum 500mbps wifi, I was getting between 15-125mbps. My old MacBook Pro on the same desk would get upwards of 450mbps. After reading that some had success with swapping out the HDMI cables to new ones, I went to Amazon and purchased one 8k HDMI cable (into an 8k HDMI port) to see if that made a difference. Lo and behold, swapping one of the HDMIs upped my wifi speed to 250mbps. Seeing that that improved speed, I purchased one more matching 8k HDMI and now get consistent 450mbps wifi. I have not done a packet loss test or anything as it seems to have fixed the problem. I would highly recommend everyone experiencing problems upgrade their HDMI cables.

Jun 16, 2023 10:59 AM in response to Ken Shimabukuro

So, it's really weird. If I touch the TB3 adapter, the pings go to "normal time"... 2-3 or 4 ms. But when I let go, they jump back up to 400-800 ms... in that range, with some dropped packets. The same thing happened when I would just touch the power cord as well. Or if I just put my finger over the HDMI port on the Mac Mini M2. It occasionally spikes up to around 135ms. I also had an external dock connected to my Mac. It was a USB-C Dock with various ports. Once I removed that (and removed it from the space) I'm seeing an actual patter with the ping responses. They basically go down to normal, with a cycle of about 8-9 normal responses, one at 50 something, one at around 100 and then another around 150. But after 5 minutes or so, it went chaotic. Then it went back to this cycle.

Jun 21, 2023 9:15 AM in response to AbuYang

AbuYang,

what are your ping statistics if you ping google.com all while grounding the HDMI plug versus a video of you pinging while never touching the HDMI plug? What are the ping statistics if you stop the ping (press Control + C to finish the ping)? What the difference in packet loss between pinging while holding the HDMI plug versus not touching the HDMI plug at all?

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Mac Mini M2 wifi issues

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