New Mac Mini M2 Pro, Internet Problems

Just received the new Mac mini M2 Pro. Hooked it up and immediately had problems connecting to the Internet. Browser continually froze and when it freed up I was receiving download speeds of 40 Mb/s. My other devices were clocking 500 Mb/s+. I disconnected WiFi and connected the Ethernet cable from a range extender. I instantly got 500 Mb/s+. I did not have to configure anything manually. In my case it seems to be a problem with the WiFi adapter or software controlling it.

EAB/AVB disabled. But I believe Apple have resolved this with 13.2.1. I set Speed and Duplex to 1000/Full. You need to be able to match this with a specified configuration on your switch.

I have had no problems since my last post on this but haven't changed any settings since specifying hardware configuration as well as power management.

Migrated from a 2014 iMac, which I Carbon Copy Cloned to a SanDisk SSD over USB 3.2(USB-C). Only took a few minutes. I could've also restored from a time machine back up that was connected to the 2014 iMac, or used ethernet; but, suspicious of a problem with ethernet, cable, or the hub. I switched the M2 Mac mini Pro with a new CAT-5/6/7 ethernet cable and connected it to a different hub- one that my 2011 and 2014 iMacs were connected to, that had no problems. My Internet problems disappeared. So, it was either a bad ethernet cable or the connection on that hub. I tagged the ethernet cable as suspicious, but I think it was the connection on the hub that was bad.

Good luck with this problem, as it appears many are having Internet problems not related to ethernet. I should've tried Wi-Fi, which I suspect would've worked fine. But at the time I was thinking ethernet connection as the gold standard. Spent a couple days with this, as I came here and saw other people with the same problem; and, felt a little silly after connecting to a different hub solved the problem so easily. Best, Seth

P.S. Clicked reply to someone who ask how one set up their new Mac mini Pro. Somehow, ended up here.

Would you happen to have an external hard drive or flash drive that you could use to troubleshoot this network issue? Troubleshoot by installing macOS onto the drive, boot up from that drive, don't sign in with an AppleID, don't migrate from any other drive, setup account and network settings from scratch, then see if ethernet/wifi connectivity and/or speed issues exist.

I'm afraid I don't have a spare drive or the available time this weekend.

If there are good reasons to think that this approach might be relevant then I would sincerely hope that Apple themselves are pursuing it.

Patrick... you are a star!

I have been suffering with this for 2 months, but when I did an internet speed test, everything looked fine.

Your fix has sorted everything... Thank you!

One question... how did you figure it out?

Well, I was discovering macOS 13 (huge experience with 10.11 and older releases but this one brings substantial changes), so I've checked for network related settings I could temper with. Found this unknown "AVB/EAV" setting, googled a bit to understand what it does, decided I definitely don't need it, disabled it, and most importantly: got lucky with it.

The real problem cause seems to be an interaction with some Ethernet interface behaviors and some old network switches. My current 8 ports Netgear switch is kinda old (but is rock solid), so I guess going back to a more conservative Ethernet interface behavior fixed the problem. I also could have bought a brand new network switch just to accommodate a useless feature pushed by Apple: waste of money, waste of Earth resources, etc.

I'm happy to bring a simple and straightforward solution for many people here. Thank you all for your feedback.

Hello,

I'm experiencing the same issue with my M2 pro mini and would like to try this.

Could you explain to me what you mean by "disabled AVB/EAV mode".

(what is is & where do i find it?)

Thanks in advance!

Go to System Settings > Network > Select your Ethernet Connection > Details > Select Hardware on left > Switch Configure to Manually then ABV/EAV to Off Then OK

Then reboot your machine… simples

I had the same issue with a Satechi hub sitting below the Mac mini. Removing it changed internet speeds from sloggy to zippy, even though I had read that the unit does not affect internet speeds. Noticed another responder had the same problem with the quiizlab version, so if you've got something under your Mac mini, there's a good chance that's your problem. Sell your hub or put a spacer between them.

thank for sharing. Having purchased the similar device, I noticed a reduction in internet speed; however, once I separated the two, the speech seemed to proceed more quickly. Occasionally, however, the internet goes down, which is very inconvenient.

it's described on the 1st page of this forum thread. Exact post is: https://discussions.apple.com/thread/254589823?answerId=258575223022#258575223022

Oh, no, j--r! I was afraid that would happen to people. Did you adjust the settings on the replacement? Here's a screenshot of what solved it for me.

What other fixes have you tried?

At this point I encourage you to reach out to Apple Support for additional help.