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ElenaElis Author

Level 1

5 points

Как закрыть доступ к программе Дом

Я пользуюсь одной учетной записью на 2 своих устройствах (iPAD ios 9 ver., iphone ios 16,3 ver, удалила програму дом на айфоне, выключила программу дом на ipad, включаю программу сброса всех доступов к учетной записи, а мне пишут что доступ к программе дом для общего доступа не закрыт, доступ к моей учетной записи только через двухфакторную авторизацию через смс, и все равно не могу сбросить доступ, как буд то кто то использует мою программу, но в учетных записях ни где не вижу и программы выключены

iPhone 12, 16

Posted on Jan 28, 2023 7:45 AM

Top-ranking reply

Carol B.

Level 6

13,501 points

Posted on Jan 28, 2023 9:55 AM

Can you possibly post your question in English? Perhaps we can help you here. I apologize if I got the wrong language, google translate identified your post as Russian, but I would like to help here, if I can.

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5 replies

Top-ranking reply

Carol B.

Level 6

13,501 points

Jan 28, 2023 9:55 AM in response to ElenaElis

ElenaElis Author

Level 1

5 points

Jan 28, 2023 10:31 AM in response to Carol B.

I use one account on 2 of my devices (iPAD ios 9 ver., iphone ios 16.3 ver, deleted the HomeKit program on the iPhone, turned off the HomeKit program on the ipad, turn on the program to reset all access to the account, and they write to me that access to the HomeKit program is not closed for general access, access to my account is only through two-factor authorization via SMS, and still I can’t reset access, as if someone is using my program, but I don’t see it anywhere in the accounts and the programs are turned off.I don’t use this HomeKit program at all, I don’t need it now, that's why i I delete it all the time and turn it off again, if I enter to iCloud or ID on Iphone, it’s turned on again.how to turn it off in my account so that it does not turn on on any of my devices and does not work? Please help me, how turn off this HomeKit, i will be very grateful.