You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone doesn’t produce sound, but only when calling

Since recently, my iPhone has stopped making any sound when in a call. It makes sound completely normally in any other situation - I can listen to voicemails too. When I’m in the call menu, the ‘audio’ button is greyed out. The problem appears both when I’m using (off-brand) bluetooth earbuds, as well as when I’m not using any headphones at all.


Is this a problem anyone’s encountered before?

iPhone 7 Plus

Posted on Jan 30, 2023 2:31 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2023 2:53 AM

Did you already force restart your iPhone?

Force restart iPhone - Apple Support


Did you make sure that the setting for Call Audio Routing in Settings/Accessibility/Touch/Call Audio Routing is set to Automatic?



1 reply

iPhone doesn’t produce sound, but only when calling

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.