Macbook Pro M2 - Migration Assistant - Can't sign in

I just used migration assistant to move files from macbook air 13 M1 to macbook pro 14 M2...no error messages, but I can't log into the new device. Any ideas on how to address?

MacBook Pro Apple Silicon 2023

Posted on Jan 30, 2023 5:43 PM

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1 reply

Feb 1, 2023 1:12 PM in response to jchrisegan

Hey there jchrisegan,


Congrats on getting your new Mac!


While we're unsure of what exactly occurs when you try logging into your user account on it, we wanted to provide a link in case this is an issue of forgetting your user account password: If you forgot your Mac login password In case there's something else going on, we'd like to confirm more details to better understand what's happening:


  1. What exactly occurs when you try logging into your user account on your new Mac? The more details you provide, the better we'll understand what's happening when you try.
  2. Have you already tried any steps, like a restart as one example?
  3. We understand it's a new Mac, but have you ever been able to log into your user account since first starting to use it? If yes, when did this issue start?


Cheers!

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Macbook Pro M2 - Migration Assistant - Can't sign in

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