videos received via text message are too bright

can you please check if the source disable HDR and record + send a video to you then it is also bright or not?

I have tried saving to my photos but it still plays the same.

only thing I know is to have the person sending (from a newer phone) turn off their HDR in their settings before sending.

Send them to yourself at Facebook messenger.

I've been opening videos I receive in VLC and that has been doing the trick. Planned obsolescence kicking in big time!

You didn’t accurately interpret the message.

The overexposure problem relates to RECEIVING and PLAYING HDR VIDEOS…NOT with recording HDR videos.

Apple needs to issue a code to fix this bug…or is this “feature” intentional and permanent for iPhone 7 users?!

Same as described before here as well.

i7 received video from i13 and i13 pro max. and they are all bright. Between i13 and i13 pro max no issue.

hdr off in the settings. Sending video from i13 or i13 pro max to i7 no bright video anymore.

all with latest iOS as of today.

all via iMessgae app. I know it is a ****** solution but now we use messenger. :))) there no issue with bright video. Quality however not the same :DDDD

Any chance that Apple is doing something here ? It worked before !!!

Same issue.

Apple keeps suggesting fixes that have to do with HDR camera settings which has nothing to do with how videos are received in Messenger.

Since the last two updates, when anyone texts me a video, Messenger washes out everything from frame two on to the end of the clip.

It’s just awful.

Interesting note; if the same person sends me the video via Whatsapp, it looks perfect. So, this tells me it’s Messenger that is mucking with the video file.

Forward it to yourself on Facebook messenger.

I think I need to clarify, because the above solution is unhelpful.

I also have an iPhone 7 with the latest iOS update (15.7.3), but my wife has a 13 pro. She is texting me HDR videos, and these are all highly overexposed when I play them. FWIW, the thumbnails all appear normal, even slightly desaturated. This problem started only after the most recent update. Up until this software update I've been able to view HDR and cine-mode videos that my wife texted me from her phone with no issues.

If I switch off HDR on MY phone, it makes no difference. It all has to do with incoming videos via text, at least so far.

Aside from asking my wife to switch off HDR on her end, is there another solution? This seems like a bug to me.

Thanks in advance for your help.

I'm having the exact same issue. I don't think the solution described below will help. My wife texted me some HDR videos from her 13 pro to my 7, and they are all way overexposed, like you've been experiencing. Hopefully they can fix this. Haven't had any issues like this until this software update. Good luck!

FWIW, I was able to view a timelapse via text today (sent from 13 pro to my iP 7), and it looked just fine. I suspect this has something to do with how the device captures a timelapse as opposed to video. It also wasn't HDR footage, so that might be the rub right there.

I’m having the same issue with HDR videos sent in texts with my iPhone 7 being super bright and I had the exact same thought, “they’re trying to annoy me into upgrading!!” …came here hoping for a solution but will now be looking up how to un-update the latest software update!!

Amazing! Thank you for being the first one in the thread to give a suggestion that actually works. I was getting so annoyed lol

Im not trying to upgrade my phone right now. Apple needs to just include iPhone 7 in their iOS 16 upgrade smh

Running iOS 15.7.4 on iPhone 7.

First, send HDR video from iMsg to your own phone number on your own iPhone7/plus phone.

Then from video in your own phone number message, send & save that to your Photos App.

i don’t get any pop-ups at all.

I have no explanation or clue as to what happens, but HDR videos might transition between HDR & SDR somehow. They eventually still play from Photos App as HDR videos.

Apple is responsible and needs to supply a fix.

Absolutely 💯% agree‼️

Great explanation‼️

Exactly correct.

Apple being very manipulative and disrespectful towards customers.

No fix issued by Apple

= Apple very aware of issue

= Apple wants us to buy very expensive new iPhones and iPads

👎SHAME ON APPLE👎

I send iMessage copy of HDR videos to myself then save video to photos app. Too much of a process for high volume of videos though I think.