videos received via text message are too bright

FWIW, I was able to view a timelapse via text today (sent from 13 pro to my iP 7), and it looked just fine. I suspect this has something to do with how the device captures a timelapse as opposed to video. It also wasn't HDR footage, so that might be the rub right there.

Yup, I’m having the same exact issue and I have an iPhone 7 Plus. I’ve read recently they are discontinuing the latest iOS upgrades from reaching iPhone 7 and below. They are currently on like iOS 16.3. This definitely has to be a tactic to make us upgrade smh. YouTube videos also get overexposed with this stupid HDR display that wasn’t an issue previously smh.

I have iPhone 7 Plus. The problem is with RECEIVING hdr videos. I tried turning on/off hdr on my phone camera settings but it makes no difference in trying to view RECEIVED hdr videos. However, I’ve found a solution but it takes extra steps. That is to forward the hdr videos to myself in Facebook messenger and they play without the washed out too bright problem. If you have a settings fix for receiving and viewing hdr videos on “text” please share.

Found a solution to overexposed videos received via iMessage on my iPhone 7.

Press the solid blue square with downward arrow in bottom right corner>select Save to Photos in pop-up. HDR videos have then been playing normally in my Photos App.

Dang. Doesn’t work for me on iPhone 7 Plus. I had already tried that but I tried it again on several hdr videos. Tapped the down arrow and says “ show in photos”—same issue. But thanks & glad it works for you.

I had this problem too, yesterday I received on text 2 videos. Both were terribly overexposed. The sender has a iPhone 13. I have an iPhone 7plus.

I downloaded the photos into my photos. Then I texted the photo back to myself. This worked!

I have tried all above mentioned attempts. (I too have the 7) and all I receive is an error message that I can’t send the videos and to try later. (They won’t even upload into the send message text area.

If anyone has other suggestions, PLEASE let us all know.

TIA

I have an iPhone 7+ and from what I gathered from all the researching I have done online, there is no support for iPhone 7/7+ to view HDR (High Dynamic Range) videos properly, so the HDR video has to be converted to SDR format….there’s quite a few HDR to SDR converter softwares available on the Windows and Mac platforms….the iMovie app on iOS would work as an HDR/SDR converter, but iMovie won’t run unless you have iOS ver 16, which is not supported on iPhone 7/7+. Most all the HDR/SDR converter apps have to be purchased to convert your videos….I tried using an app called Filmora video editor (a free 3-day trial) and it converted perfectly the HDR videos to SDR…..I still haven’t found a free iOS app to convert the videos.

Two possible solutions (1) Press the solid blue square (if it goes solid) with downward arrow in bottom right corner>select Save to Photos in pop-up. HDR videos have then been playing normally in my Photos App. (2) Send text iMessage containing HDR video to yourself (your own number) then Save video to Photos in Photos App.

I believe this iPhone 7 issue has been created by Apple.

I’m running iOS 15.7.4 on my 7 Plus….what version iOS is on your phone? The reason I’m asking is that I can copy an HDR video to my Photos (pressing downward arrow when solid blue), and it’s saved to my photos (as an HDR video). Then when I try to select that video and try to send it to my own number in a text msg, a popup window tells me “Unable To Share”, “there was an error while preparing to share”.”Please try again later.” I can repeat this dozens of times and the same popup msg keeps showing.

Running iOS 15.7.4 on iPhone 7.

First, send HDR video from iMsg to your own phone number on your own iPhone7/plus phone.

Then from video in your own phone number message, send & save that to your Photos App.

i don’t get any pop-ups at all.

I have no explanation or clue as to what happens, but HDR videos might transition between HDR & SDR somehow. They eventually still play from Photos App as HDR videos.

Apple is responsible and needs to supply a fix.

Same as described before here as well.

i7 received video from i13 and i13 pro max. and they are all bright. Between i13 and i13 pro max no issue.

hdr off in the settings. Sending video from i13 or i13 pro max to i7 no bright video anymore.

all with latest iOS as of today.

all via iMessgae app. I know it is a ****** solution but now we use messenger. :))) there no issue with bright video. Quality however not the same :DDDD

Any chance that Apple is doing something here ? It worked before !!!

I get what you are saying but I shouldn’t have to send a mesg and instructions to all senders to change their default video settings so they can resend videos. Because that would be everyone in my contacts.

It looks fine in their end, it looks fine when sent via other methods, like WhatsApp or google, so Apple needs to figure a way to make it look fine in their own system. It used to work and they broke it.

I do not have my phone on auto update so I have not updated to 15.73 yet.

Around a month or so ago my I phone 7+ has also started getting the extremely light videos when sent to my texts from another later iPhone.

I hope Apple will care for their customers and fix the issue!

I had the same thing happen when my friend with an iPhone 14 sent a video text to me (iPhone 7) The video was just as you are describing. I saved the video to my photos and that fixed the quality of the video to the original quality that was supposed to be received. Hope that helps.