videos received via text message are too bright

When is Apple going to fix this? I spent over an hour with tech support, they acknowledged the issue, months ago. I have to copy messages videos to Messenger (as described earlier by others), and if I want to share video, I need to copy to my Google Drive, and move from there. I feel like I’m back in the FOS days. Apple is such a mediocre software company; so behind the likes of Microsoft and Google.

Solution to videos via text that are too bright on your iPhone 7 or lower due to being recorded in HDR:

save the video to photos, go into photos and delete the video, go to deleted videos, select and recover.

It should then look normal, if not, delete and recover again.

It has always worked for me on the first or second try.

Though theres no fix and probably wont be, but I have found that sending the video through an app like instagram and redownloading it works. Its a little grainy but atleast its not overexposed. Hopefully one day they will stop toying around with their fiscally responsible market haha! Hope this helps

I have found a solution using my iphone7.

Download the VLC app (movie player, coder/decoder- has a traffic cone as its symbol)

When you open the video from the imessage, click the share button (box with up arrow) choose VLC

The movie will play in VLC app instead and not be over saturated

Annoying- yes, but its better than not having anything at all

Issues: I cannot seem to make it run from the photos album in the same way (need to run it from the message directly)

Well, I don’t have an iPhone anymore but I have a Samsung Note 20U and naturally no one can text video messages to me unless we both use the WhatsApp. My kids will not install that; they all have iPhones. However, I have an iPad 7th generation and the only

solution so far has been to save the videos to Photos and then create a new project in iMovie and convert and save it from there.

And since I got sick of doing this with every text video, I just purchased a new iPad Pro 12.9” and this better work! I think the iPad 7th gen is just too old for the newer iPhone hardware.

I have found a solution! Move to Android! I was sick and tired of Apple software maintenance. They remind me of Microsoft in the late 1990's (and Microsoft was hardware independent to boot)! They obviously don't know a lot about version control, rollback/roll-forward, but with the average age of a software developer being under 25, look no further for an explanation. Apple does make excellent hardware (I'll give them credit for that), but their software development/maintenance is mediocre at best. They have a long way to go as a software company, and making $ definitely clouds their judgement on crucial software maintenance issues. They should hire some Microsoft development managers to straighten out there development processes.

Hopefully they'll issue a real fix.

Me too. But! If you forward the HDR videos to yourself on Facebook Messenger, it’s not too bright.

Nah.. didn't work for me. Already tried that. Video downloads to photos just fine but playback washed out.

Also having this same issue. Fix suggested is not helping.

That works too!!! Thank you

I have the same problem but I notice I can see them clear if they are send to me by airdrop

Good then i will switch to whatsapp until no sw fix. Worked fine in the past, now not working, so Apple will fix it :)

iPad 7th gen with iPadOS 16.4.1 (up to date as of April 22, 2023) and I have the exact same problem: overexposed videos sent by iMessage.