You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Yesterday i updated my iPhone 7 to the 15.7.3 software and now when i get videos via text message, they are too bright. I noticed the videos have "HDR" in the top left corner which was not there before the update. This only happens to new videos that are sent, if i view past videos sent via text message they appear fine. Why is this happening with the software update i installed yesterday?
iPhone 7, iOS 15
I think I need to clarify, because the above solution is unhelpful.
I also have an iPhone 7 with the latest iOS update (15.7.3), but my wife has a 13 pro. She is texting me HDR videos, and these are all highly overexposed when I play them. FWIW, the thumbnails all appear normal, even slightly desaturated. This problem started only after the most recent update. Up until this software update I've been able to view HDR and cine-mode videos that my wife texted me from her phone with no issues.
If I switch off HDR on MY phone, it makes no difference. It all has to do with incoming videos via text, at least so far.
Aside from asking my wife to switch off HDR on her end, is there another solution? This seems like a bug to me.
Thanks in advance for your help.
Same issue. All of a sudden when i receive a video on my text message and click on it to play its so light that i can hardly see it. This just started about 2 weeks ago. So annoying.
can you please check if the source disable HDR and record + send a video to you then it is also bright or not?
Apple has created a solution.... it's to buy a new iPhone.... They did this same style of tomfuckery with their code implementation that caused batteries to lose charge rapidly.
Forward it to yourself on Facebook messenger.
Yep.
I have the same issues ; can not find solution; however if the sender uses Whatsup videos are perfect
Me too
I have tried saving to my photos but it still plays the same.
only thing I know is to have the person sending (from a newer phone) turn off their HDR in their settings before sending.
Send them to yourself at Facebook messenger.
Ditto
DavidTRex: That works! Yowza. Like putting the video through a car wash. Thanks!
I’ve had this problem on my iPhone 7 for a while, but today I’m having it on my iPad (7th generation). It’s always from the same sender, I’ve never had the issue from anybody else.
UPDATE: iPad Pro 12.9” fixed the issue…..for $1199.99 later. Insane!
I've been opening videos I receive in VLC and that has been doing the trick. Planned obsolescence kicking in big time!
videos received via text message are too bright
