OS Ventura - TouchID does not work for user login (Mac Air M1)

Since updating to MacOS Ventura, Touch ID no longer works for user login on my Mac Air M1. It works fine within users for logging into Apple ID and other functions.


I have:


  • rebooted
  • deleted fingerprints and created new ones


Note: when switching among user profiles, it does NOT add the warning that "Your Password is required before using Touch ID" (or whatever it says): it simply shows the login prompt and does not respond to Touch ID attempts in any way.

MacBook Air 13″, macOS 13.2

Posted on Feb 3, 2023 8:57 AM

Reply
3 replies

Feb 3, 2023 9:07 AM in response to PQuincy

PQuincy wrote:

• Since updating to MacOS Ventura, Touch ID no longer works for user login on my Mac Air M1. It works fine within users for logging into Apple ID and other functions.

I have:

rebooted
• deleted fingerprints and created new ones

Note: when switching among user profiles, it does NOT add the warning that "Your Password is required before using Touch ID" (or whatever it says): it simply shows the login prompt and does not respond to Touch ID attempts in any way.


There are a few instances where Touch ID will not be accepted by macOS:


• If you restarted your Mac, or if you're not logged into your user account.

• If you have not unlocked your Mac for 48 hours.

• If you are trying to unlock Security & Privacy

• If you are trying to unlock Users & Groups Preferences (when FileVault is on)

• If 5 wrong fingerprint attempts



Use Touch ID on Mac

Use Touch ID on Mac - Apple Support




If you think it should be different

you can file a bug report /submit your Apple Feedback here: Product Feedback - Apple


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OS Ventura - TouchID does not work for user login (Mac Air M1)

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