I’m trying to download iOS 16.3 on my 10s max it keeps telling me I’m not connected to the internet and I am. Can someone please assist me

Hello Dnj4I!

Here is how to connect Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support.

If your iPhone or iPad won't update - Apple Support you may find this link helpful.

If you still see one of these messages, try updating your device using another network or update your device with your computer:

• Update your device using a Mac with macOS Catalina or later

• Update your device using a Mac with macOS Mojave or earlier, or a Windows PC

I hope you find this helpful. Good Luck!

You need a Wi-Fi (NOT a personal hotspot) connection AND a cellular network connection, and you cannot be connected through VPN.

More specifically, to update over the air from the phone all of these requirements must be met:

• You need at least 10 GB of free storage for iOS 16 or 6 GB for iOS 15 or lower; more is better
• You must be connected to a Wi-Fi network (and not a personal hotspot)
• The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
• The phone must not be in Low Power Mode
• The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
• The phone cannot be in Airplane mode and must have a cellular data connection
• You cannot still have a beta version installed on the phone
• You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it

If you can't meet all of them you can still update using your computer.

I literally did everything that was asked

Not quite. Check the item in the list that says that the phone cannot be in Low Power Mode.

You have the battery set on Low Power Mode. Updates will not occur in Low Power Mode.

If the phone still won't update, the reason is in the list above. Carefully work your way through the list. Don't ignore an item in the list if you are not sure what it is. Ask questions.